Sales Development Representative (m/f/x)

Itonics•Miami, FL
•Hybrid

About The Position

ITONICS is hiring a Sales Development Representative to serve as an initial point of contact for prospective customers in Miami. The role focuses on identifying and engaging leaders at global enterprises who may benefit from ITONICS’s SaaS innovation solutions, converting initial outreach into qualified sales opportunities, and helping create demand for the company’s services. The representative will use phone, email, LinkedIn, and other industry channels to conduct tailored outreach. They will use AI tools for prospect research, stakeholder mapping, outreach preparation, and objection handling; build and refine targeted prospect lists; conduct discovery calls; and book qualified meetings and demos for Account Executives. The role also involves maintaining accurate activity and lead data in HubSpot, tracking performance metrics, nurturing prospect relationships, and sharing market feedback with Marketing and Sales to improve campaigns, messaging, and lead quality. The role offers direct engagement with innovation leaders at well-known organizations, collaboration with an international team, and an opportunity to gain enterprise sales experience and grow within the commercial team. ITONICS describes itself as a bootstrapped SaaS company with approximately 130 employees, while its company overview says it has more than 150 experts worldwide.

Requirements

  • At least 2 years of experience in an SDR, BDR, or customer-facing sales role.
  • Fluent English.
  • Confidence communicating clearly and professionally by phone and in writing, and ability to build trust quickly.
  • Resilience in the face of rejection and ability to meet targets consistently.
  • Ability to tailor outreach to the prospect’s persona, industry, and context.
  • A data-driven, experimental approach to outreach, including testing, learning, and optimization.
  • Comfort with modern sales technology and hands-on experience with HubSpot, Gong, Apollo, LinkedIn Sales Navigator, or similar tools.
  • Curiosity about AI and experience trying AI tools to work more efficiently.

Nice To Haves

  • Experience in B2B SaaS sales.
  • Spanish language skills.

Responsibilities

  • Identify and contact prospective customers through phone, email, LinkedIn, and industry channels using tailored messages.
  • Use AI tools to research prospects, map stakeholder structures, identify relevant prospect needs, and prepare outreach and objection handling.
  • Build targeted prospect lists and test, measure, and improve outreach approaches.
  • Conduct discovery calls to understand prospects’ needs and qualify opportunities.
  • Book demos and meetings for Account Executives that advance sales opportunities.
  • Maintain accurate, complete, and current records in HubSpot.
  • Track calls, emails, leads, and meetings, and use performance data to improve results.
  • Build relationships through consistent, valuable follow-up.
  • Share insights from prospect conversations with Marketing and Sales to improve campaigns, messaging, and lead quality.
  • Work toward targets including SQL meetings booked, new leads contacted, and opportunities created.

Benefits

  • Competitive pay.
  • 401(k) plan.
  • Health insurance.
  • Attractive PTO.
  • Hybrid setup.
  • Opportunity to gain enterprise sales experience and a clear path to grow within the commercial team.
  • Access to Gong, HubSpot, and AI tools.
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