x) - Infrastructure

LiveEO GmbH•New York, NY

About The Position

LiveEO is seeking a Sales Engineer focused on its Treeline and SurfaceScout infrastructure products. The role serves as a primary technical point of contact for AMER customers during sales, using a consultative approach with operators of linear assets such as pipelines, rail lines, and electric utilities. The Sales Engineer identifies customer monitoring challenges and aligns customer needs with LiveEO’s infrastructure solutions. The role acts as a product and industry expert by describing and demonstrating solutions and promoting LiveEO’s vision in virtual settings, onsite customer meetings, and at tradeshows and conferences. It combines customer support with advancing the sales process and requires technical proficiency, customer awareness, and an entrepreneurial mindset. The position develops knowledge of enterprise critical-infrastructure requirements and challenges, including third-party integrations. The Sales Engineer works with sales, delivery, supply management, product management, engineering, and operations teams. Responsibilities include scoping projects and confirming delivery feasibility and timelines, gathering and communicating customer feedback, onboarding customers, demonstrating proof of value, conducting field validations, preparing RFP responses, and training sales colleagues. The role manages technical aspects of multiple sales opportunities, from discovery and demonstrations through executive overviews and follow-up. LiveEO is a Berlin-based startup founded in 2018, with around 160 employees. Its primary service models risks to customers’ assets and infrastructure from vegetation, ground deformation, and change detection.

Requirements

At least 5 years of experience as a presales engineer, geospatial consultant, or in another relevant role in energy infrastructure, utilities, geospatial software, or remote-sensing-based solutions.
Domain expertise in GIS, remote sensing, and/or geospatial tools and software.
Experience and proficiency conducting live demonstrations of geospatial and/or data-driven platforms and software.
Experience working directly with customers to ensure their goals are being met.
Strong written and verbal communication skills in English, along with business and technical acumen.
Willingness and ability to travel throughout the year, up to 50%, with travel increasing during the summer and fall.
Experience in startups.

Nice To Haves

At least 3 years of work experience as a Pre-Sales Engineer for complex software or tech-enabled services.
Experience working with satellite or remote-sensing solutions.
Experience in partner or customer domains such as utility vegetation management, pipeline integrity or damage prevention, or infrastructure-management tools such as drone, LiDAR, or asset/work management software.
Experience organizing and conducting site visits and field validations.
Experience in technical architecture and system integrations, including APIs.
Experience speaking at events, tradeshows, and webinars.
Experience building and/or responding to RFPs/RFIs for energy infrastructure.
Spanish or Portuguese language proficiency.

Responsibilities

Partner with sales teams to understand customer needs and provide support before and during calls.
Conduct online and in-person demonstrations of the Treeline and SurfaceScout platforms to energy infrastructure operators.
Assess customer requirements and identify technical alignment between customer needs and LiveEO solutions.
Work with delivery and supply management teams to scope SurfaceScout and Treeline projects to customer requirements and confirm delivery feasibility and timelines.
Document out-of-scope customer feedback and requirements for Product Management, Engineering, Operations, and other LiveEO groups.
Work hands-on with customers to onboard them and demonstrate proof of value.
Participate in or lead in-field validations to demonstrate customer value and provide feedback to product teams.
Draft and edit RFP response materials to produce thorough and competitive proposals.
Train sales team members on the technical aspects of LiveEO products and services.
Manage technical aspects of multiple sales opportunities simultaneously, including drafting executive overviews, leading discovery sessions, running demonstrations, and following up.
Promote LiveEO’s solutions and vision in virtual meetings, onsite customer meetings, and tradeshows and conferences.