Sales Development Representative (m/f/x)

ITONICS•Miami, FL

1d•Hybrid

About The Position

As the first point of contact for ITONICS in Miami, the Sales Development Representative identifies and engages prospective customers, connects with decision-makers, and turns initial outreach into qualified sales opportunities. The role focuses on engaging innovation leaders at global enterprises and creating opportunities for the company’s SaaS innovation solutions. The representative researches prospects and stakeholder structures, personalizes outreach across phone, email, LinkedIn, and industry channels, and uses AI tools to prepare research, messaging, and objection handling. The role also includes building and refining prospect lists, conducting discovery calls, qualifying needs, booking meetings and demos with Account Executives, and maintaining accurate records in HubSpot. Performance is measured by SQL meetings booked, new leads contacted, and opportunities created. The representative builds relationships through relevant follow-up and shares market feedback with Marketing and Sales to help improve campaigns, messaging, and lead quality. The position offers exposure to enterprise sales and a stated opportunity to grow within ITONICS’ commercial team. ITONICS describes itself as a bootstrapped SaaS company and says the role will collaborate with colleagues in Germany, France, South Africa, and Nepal, working in English.

Requirements

At least 2 years of experience in an SDR, BDR, or customer-facing sales role.
Fluency in English.
Confidence communicating clearly and professionally by phone and in writing, and ability to earn trust quickly.
Resilience and ability to meet targets consistently.
Ability to tailor outreach to the persona, industry, and context.
Comfort using a modern sales technology stack.
Hands-on experience with HubSpot, Gong, Apollo, LinkedIn Sales Navigator, or similar tools.

Nice To Haves

B2B SaaS experience.
Spanish language skills.
Interest in and experience experimenting with AI tools.

Responsibilities

Reach decision-makers by phone, email, LinkedIn, and industry channels using relevant, personalized messages.
Use AI tools to research stakeholder structures, understand prospect needs, and prepare outreach and objection handling.
Build targeted prospect lists and test, measure, and improve outreach approaches.
Conduct discovery calls to understand prospects’ needs and pain points.
Qualify prospects and book demos and meetings with Account Executives.
Maintain accurate, complete, and current data in HubSpot.
Track calls, emails, leads, and meetings and use performance data to improve results.
Build relationships through consistent, valuable follow-up.
Share market feedback with Marketing and Sales to improve campaigns, messaging, and lead quality.