x) - Infrastructure

LiveEO•New York City, NY

About The Position

LiveEO is hiring a Sales Engineer focused on its infrastructure products, Treeline and SurfaceScout. The role serves as a primary technical point of contact for AMER customers throughout the sales process. Using a consultative approach with operators of pipelines, rail lines, and electric utilities, the Sales Engineer identifies asset-monitoring challenges and aligns customer needs with LiveEO’s infrastructure solutions. The position combines product and industry expertise with customer engagement and sales advancement. It involves explaining and demonstrating solutions virtually, at customer sites, and at industry events, while developing a deep understanding of enterprise critical-infrastructure requirements and third-party integrations. The Sales Engineer also works across sales, delivery, supply management, product, engineering, and operations teams to scope projects, validate feasibility, support onboarding, and communicate customer feedback. LiveEO is a startup founded in 2018 and based in Berlin. Its services model risks to customer assets and infrastructure from vegetation, ground deformation, and change detection. The company reports around 160 employees from a variety of backgrounds.

Requirements

At least 5 years of experience as a presales engineer, geospatial consultant, or in another relevant role in energy infrastructure, utilities, geospatial software, or remote-sensing-based solutions.
Domain expertise in GIS, remote sensing, and/or geospatial tools and software.
Experience and proficiency conducting live demonstrations of geospatial and/or data-driven platforms and software.
Experience working directly with customers to ensure their goals are being met.
Strong written and verbal communication skills in English, along with business and technical acumen.
Willingness and ability to travel throughout the year, up to 50%, with increased travel during the summer and fall.

Nice To Haves

Experience in startups.
At least 3 years of work experience as a Pre-Sales Engineer for complex software or tech-enabled services.
Experience working with satellite or remote sensing solutions.
Experience in partner or customer domains such as utility vegetation management, pipeline integrity or damage prevention, or infrastructure management tools such as drone, LiDAR, or asset/work management software.
Experience organizing and conducting site visits and field validations.
Experience in technical architecture and system integrations, including APIs.
Experience speaking at events, tradeshows, and webinars.
Experience building and/or responding to RFPs or RFIs for energy infrastructure.
Spanish or Portuguese language proficiency.

Responsibilities

Partner with sales teams to understand customer needs and provide support before and during calls.
Conduct online and in-person demonstrations of the Treeline and SurfaceScout platforms for energy infrastructure operators.
Assess customer requirements and identify technical alignment between customer needs and LiveEO solutions.
Work with delivery and supply management teams to scope SurfaceScout and Treeline projects, confirm delivery feasibility, and establish timelines.
Document out-of-scope customer feedback and requirements for Product Management, Engineering, Operations, and other LiveEO groups.
Work hands-on with customers to onboard them and demonstrate proof of value.
Participate in or lead in-field validations to demonstrate customer value and provide feedback to product teams.
Draft and edit RFP response materials to produce thorough and competitive proposals.
Train sales team members on the technical aspects of LiveEO products and services.
Manage technical aspects of multiple sales opportunities, including drafting executive overviews, leading discovery sessions, running demonstrations, and following up.
Promote LiveEO’s vision and approach in virtual settings, customer onsite meetings, and tradeshows or conferences.

Benefits

Medical, dental, and vision plans.
401(k).
Paid vacation.
30 sick days.
Flexible home office arrangement and working hours.
Opportunity to drive the company’s sales strategy and shape the development of LiveEO.
Flat hierarchies and short, open communication.
Positive company culture focused on team spirit and passion.
High degree of freedom and responsibility.
International team and frequent team events.