Sales Development Representative (SDR)

Jaggaer•Durham, NC

About The Position

JAGGAER is seeking a Sales Development Representative (SDR) to identify qualified leads and opportunities and help grow the company’s sales pipeline. The SDR will conduct targeted prospecting across designated industries and regions, work closely with marketing and sales, respond promptly to inbound and campaign leads, and schedule discovery calls for Account Executives. The role also includes upselling products and services to existing customers, maintaining prospect and activity data in Salesforce and other marketing tools, and meeting monthly qualified-opportunity goals. The SDR will contribute to territory forecasts and annual plans, build targeted prospect lists, manage data for campaign and operational execution, and provide a strong prospect and customer experience. Success includes meeting monthly, quarterly, and annual qualified-opportunity goals, contributing annual ACV from SDR-sourced opportunities, understanding and communicating JAGGAER’s solutions and business value, developing knowledge of assigned industries, and collaborating with vertical teams. The position offers a structured development path into senior sales and presales roles through JAGGAER Talenthub.

Requirements

At least 2 years of proven business development experience.
Demonstrated success using core sales tools.
Ability to collaborate with a distributed sales team.
Ability to understand prospects’ pain points and requirements and relate them to potential business value.
Strong professional written, verbal, and presentation communication skills.
Ability to manage multiple requests and time demands while achieving goals.
A strong sense of urgency in reaching goals and key deliverables.
Initiative to act without being told what to do and bring new ideas to the company.
Ability to contribute fully to team efforts and support smooth team operations.
Drive, grit, a team-oriented approach, and a strong desire to compete and win.

Nice To Haves

Relevant industry experience is considered favorable.

Responsibilities

Conduct targeted prospecting campaigns across focused industries and regions to generate high-quality outbound leads and opportunities.
Collaborate with marketing and sales to execute structured, strategic prospecting plans with specific calls to action.
Upsell additional products and services to existing customers.
Take immediate action on inbound and campaign leads (MQLs).
Run weekly territory forecasts while executing against yearly plans.
Schedule discovery calls for Account Executives.
Record and document activities in Salesforce in accordance with company protocol.
Use marketing tools to identify and prioritize prospecting efforts and to validate and cleanse data.
Achieve the monthly quota of qualified opportunities.
Research and create targeted prospect lists.
Own data management related to performance, campaigns, and operational execution.
Provide excellent prospect and customer experiences.
Achieve monthly, quarterly, and annual qualified-opportunity creation goals and contribute annual ACV from SDR-sourced opportunities.
Understand and articulate JAGGAER’s value and how its solutions provide business value and impact to customers.
Develop in-depth knowledge of the SDR’s dedicated industries and collaborate with the respective vertical team on target plans.
Deliver consistent daily effort toward goals and build and maintain a pipeline of Sales Qualified Leads.
Provide weekly reporting on successes, challenges, and priorities for the following week.
Collaborate bi-weekly with dedicated vertical Account Executives and Marketing.