Sales Development Representative – MailChimp (Spanish Speaking)

MarketStar•MarketStar SLC, UT

8d•Hybrid

About The Position

MarketStar is seeking an experienced Sales Development Representative to represent Mailchimp, a leading SaaS email marketing company. The role focuses on identifying and qualifying potential sales opportunities, managing inbound and outbound communications, and directing leads to appropriate sales team members across different channels. The position is based in Salt Lake City, Utah, and is hybrid.

Requirements

At least 1 year of business sales experience.
Fluency in Spanish and English, with strong written and verbal communication skills in both languages.
Strong verbal and written communication skills.
Excellent interpersonal skills and a customer-centric mindset.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Willingness to learn and adapt to new processes and procedures.
Motivation, a positive professional attitude, and an interest in making an impact in a scaling business.

Nice To Haves

Technology or software sales experience.

Responsibilities

Identify and qualify potential sales opportunities through inbound communication channels.
Manage incoming calls, web forms, and chat requests from existing and prospective customers.
Gather necessary information and determine the nature of customer requirements.
Resolve inquiries by providing relevant information or directing requests to the appropriate team.
Qualify and route leads or calls to the appropriate sales agent, addressing objections to move prospects to the next phase of the sales process.
Address customer inquiries and concerns courteously and patiently, providing a customer-centric experience.
Focus on customer requirements and provide a professional handover to inside sales representatives.
Meet relevant KPIs for handling incoming leads while maintaining high qualification standards.
Collaborate with sales on lead quality and conversion.