About The Position

Teciem is seeking a motivated, results-oriented bilingual Sales Development Representative to support growth across the Americas. This virtual position may be based in the United States or Mexico. The role is suited to an ambitious sales professional seeking to develop a career within a financial technology organization serving banks and other financial institutions. The SDR identifies, engages, and qualifies prospective customers through targeted inbound and outbound activities. Working closely with Account Executives and other go-to-market teams, the role generates qualified sales opportunities, builds pipeline, and expands Teciem’s engagement with prospective and existing customers across English- and Spanish-speaking markets. The successful candidate works independently in a fast-paced environment, manages high-volume outreach, and communicates professionally with business and technology stakeholders at financial institutions. Teciem designs and delivers treasury and capital markets software for financial institutions worldwide. Its solutions replace disconnected systems with a front-to-back platform covering the trading lifecycle, including execution, position keeping, and risk management. The company emphasizes customer focus, accountability, collaboration, adaptability, innovation, integrity, and effective communication.

Requirements

  • Full professional proficiency in written and spoken English and Spanish.
  • Excellent written, verbal, and interpersonal communication skills in both languages.
  • Ability to communicate effectively across different countries and cultures.
  • Demonstrated ability to build and develop professional relationships.
  • Strong prospecting, follow-up, and opportunity-qualification skills.
  • Self-motivation and ability to work effectively both independently and as part of a team.
  • Strong time-management, organizational, and decision-making abilities.
  • High attention to detail and a disciplined approach to CRM management.
  • Proficiency with Microsoft Office or equivalent productivity tools.
  • Ability to work effectively in a virtual environment.
  • Ability to receive, communicate, and exchange detailed information through written and verbal communication.
  • Ability to use a computer and related business applications for extended periods, participate in virtual meetings, and communicate by telephone or video conference.
  • Authorization to work in the country of employment (United States or Mexico).
  • Ability to work from a suitable remote workspace and be available during working hours that support customers, prospects, and teams across the Americas.

Nice To Haves

  • At least one year of experience in sales development, business development, inside sales, sales support, customer engagement, or an inbound or outbound contact-center environment.
  • Experience in banking, financial services, financial technology, enterprise software, or a related industry.
  • Familiarity with CRM and sales-engagement platforms.
  • Knowledge of financial institutions, their internal operations, technology environments, or business priorities.
  • Experience engaging business or technology stakeholders in a business-to-business sales environment.
  • Experience supporting customers or prospects across multiple countries within the Americas.
  • Higher education; no specific degree is required, and relevant experience, demonstrated ability, potential, and alignment with the role will also be considered.

Responsibilities

  • Execute targeted outbound calling, email, social engagement, and account-based prospecting campaigns across new and existing accounts.
  • Conduct prospecting and customer engagement in English and Spanish according to market, account, and stakeholder needs.
  • Generate and qualify sales opportunities in support of pipeline and revenue objectives.
  • Manage assigned demand-generation targets, forecasts, activity levels, and performance metrics.
  • Research target accounts, stakeholders, business priorities, technology environments, and potential use cases.
  • Identify customer needs and connect them to Teciem’s solutions, capabilities, and value propositions.
  • Qualify opportunities based on business need, strategic fit, stakeholder engagement, timing, and commercial potential.
  • Manage and qualify a high-velocity pipeline of new and existing leads through inbound and outbound channels.
  • Maintain active and relevant engagement with prospective customers through creative, consultative communication.
  • Collaborate with Account Executives to prioritize target accounts, define outreach strategies, and engage appropriate stakeholders.
  • Coordinate opportunity handoffs to Account Executives, providing context on identified needs, stakeholders, and next steps.
  • Support new-customer acquisition and expansion opportunities within existing customer relationships.
  • Record and regularly update prospect, account, activity, and opportunity information in the CRM.
  • Maintain disciplined follow-up with prospects and internal stakeholders.
  • Manage customer and internal stakeholder expectations through clear, timely, professional communication.
  • Build productive working relationships with Sales, Marketing, Solution Consulting, Customer Success, and other internal teams.
  • Share relevant market, account, and customer insights with the broader go-to-market organization.
  • Use sales technologies, data, and performance insights to improve outreach effectiveness, productivity, and conversion.
  • Exercise sound judgment and discretion when communicating with customers and prospects.
  • Contribute to a collaborative, accountable, customer-focused team environment.
  • Perform other related duties as assigned.
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