Sales Development Representative (SDR)

Jaggaer•Durham, NC

About The Position

JAGGAER is seeking a Sales Development Representative (SDR) to identify qualified leads and opportunities and support the company’s sales growth. The role is part of the JAGGAER Talenthub, a structured development path for candidates seeking to grow into senior sales and presales roles, and is suited to people looking to build a career in SaaS. The SDR conducts prospecting across assigned industries and regions, responds to inbound and campaign leads, works with marketing and sales teams on prospecting plans, and helps create and maintain a pipeline. The position includes customer and prospect engagement, discovery-call scheduling for Account Executives, opportunity qualification, CRM documentation, territory forecasting, data management, and quota attainment. The role also requires learning JAGGAER’s solutions and assigned industries, collaborating with vertical teams, and delivering regular updates on successes, challenges, and upcoming priorities.

Requirements

At least 2 years of proven business development experience.
Demonstrated success using core sales tools.
Ability to collaborate with a distributed sales team.
Ability to understand prospects’ pain points and requirements and connect them to potential business value.
Strong professional written, verbal, and presentation communication skills.
Ability to manage multiple requests and time demands while achieving goals.
Strong sense of urgency in reaching goals and deliverables; self-directed and willing to bring forward new ideas.
Ability to contribute fully to team efforts and support smooth team operations.
Drive, grit, a team-oriented approach, and a strong desire to compete and win.

Nice To Haves

Relevant industry experience is considered favorable.

Responsibilities

Conduct targeted prospecting campaigns across focused industries and regions to develop outbound leads and opportunities.
Collaborate with marketing and sales to execute structured prospecting plans with specific calls to action.
Upsell additional products and services to existing customers.
Act promptly on inbound and campaign leads (MQLs).
Run weekly territory forecasts and execute against yearly plans.
Schedule discovery calls for Account Executives.
Record and document activities in Salesforce CRM according to company protocol.
Use marketing tools to identify and prioritize prospecting efforts and validate and cleanse data.
Achieve monthly qualified-opportunity quotas.
Research and create targeted prospect lists.
Own data management related to performance, campaigns, and operational execution.
Provide strong prospect and customer experiences.
Work toward monthly, quarterly, and annual qualified-opportunity creation goals and annual ACV contribution from SDR-sourced qualified opportunities.
Understand and articulate JAGGAER’s value and the business impact of its solutions.
Develop in-depth knowledge of the SDR’s assigned industries and collaborate with the vertical team on target plans.
Provide weekly reporting on successes, challenges, and priorities for the following week.
Collaborate biweekly with dedicated vertical Account Executives and Marketing.
Build and maintain a pipeline and sales-qualified leads.