Sales Development Representative (SDR)

LCP TRACKER INC•New Braunfels, TX
•$23 - $25•Hybrid

About The Position

The Sales Development Representative (SDR) drives lead generation within the LCPcertified vertical by identifying and qualifying prospective clients for LCPtracker, Inc. Through strategic outreach and relationship-building, the SDR uncovers customer needs and decision-makers to support new and repeat business growth. The position supports Account Executives in selling prevailing wage, labor, and workforce compliance software solutions and helps build relationships and business opportunities. The role is based in LCPtracker’s New Braunfels, Texas office and operates in a professional office environment. A hybrid arrangement may be considered, but at least four days per week in the office are required. General availability during regular business hours, Monday through Friday, is expected; some flexibility is allowed, and occasional evening or weekend work may be required. Travel is infrequent and may involve remote offices or conferences and industry events. Attendance at the corporate staff retreat and, as assigned, the annual user conference is required. This is a full-time, non-exempt position. The stated compensation is $23.00 to $25.00 per hour, plus a sales incentive plan and benefits. Pay may vary based on factors including location, job-related knowledge, skills, and experience.

Requirements

  • High school diploma or equivalent.
  • Previous customer service, retail, or sales experience.
  • Proven success with lead qualifying.
  • Strong verbal and written communication skills and confidence engaging with people from diverse backgrounds.
  • Competence with standard computer applications, including Microsoft Office Suite applications such as Outlook, Teams, and Word, and Salesforce.
  • Commitment to learning CRM systems.
  • Integrity in handling confidential and sensitive information and adherence to organizational policies and procedures.
  • Ability to manage time using an electronic calendar and coordinate meeting attendance.
  • Initiative, proactivity, and a willingness to undertake self-development and seek increased responsibility.
  • Goal-oriented approach and ability to maintain focus on objectives.
  • Problem-solving ability, including gathering and analyzing information, developing alternatives, and applying feedback.
  • Attention to quality, accuracy, and thoroughness.
  • Ability to work from the New Braunfels office at least four days per week if a hybrid arrangement is used.
  • General availability during regular business hours, Monday through Friday; occasional evening and weekend work may be required.
  • Ability to travel infrequently for remote office visits, conferences, or industry events, and attend the required corporate staff retreat and assigned annual user conference.

Nice To Haves

  • Some college coursework.

Responsibilities

  • Respond to inbound leads from demo requests, content downloads, referrals, and other sources.
  • Prospect and engage targeted buyers through calls, emails, and social media to generate interest.
  • Support Account Executives in the sales process for prevailing wage, labor, and workforce compliance software solutions.
  • Assist in developing new client relationships and identifying business opportunities.
  • Prepare and support proposal development in collaboration with Account Executives.
  • Build and maintain a pipeline of qualified prospects to meet quarterly and annual sales quotas.
  • Promote LCPtracker products within an assigned vertical market.
  • Use CRM systems and related tools to manage the sales cycle and enhance productivity.
  • Participate in select local, regional, or national trade shows and educational conferences.
  • Generate qualified leads and manage inbound and outbound lead generation efforts.
  • Assist with lead processing and assignments for webinars.
  • Attend the corporate staff retreat and the annual user conference when assigned.

Benefits

  • Paid time off
  • 10 paid holidays
  • Phantom stock
  • 401(k) plan with up to 4% company match
  • Medical benefits, including health, vision, and dental
  • Life insurance
  • Long-term disability insurance
  • Short-term disability insurance
  • Employee discounts and perks program
  • Sales incentive plan
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