Sales Development Representative (AMER - West)

GitLab is seeking a Sales Development Representative (SDR) to join their Revenue Marketing team. As an SDR, you will be responsible for conducting high-level discovery conversations, generating qualified meetings and pipeline, and collaborating with teammates to drive opportunities. The role requires positive phone skills, strong writing skills, and proficiency in using Salesforce. GitLab offers an extensive onboarding and training program, as well as benefits and support for professional growth. This is a remote position based in North America.

• Effectively manage inbound lead flow
• Conduct high-level discovery conversations in target accounts
• Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
• Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities
• Utilize business and industry knowledge to research accounts, identify key players, generate interest, create/identify compelling events, and develop accounts
• Work to have a variety of touches (call, email, social, etc.) on all leads in your assigned territory using Outreach.io
• Manage, track, and report on all activities and results using Salesforce
• Participate in documenting all processes in the GitLab handbook and update as needed with your Sales Development Manager
• Act as a mentor for new SDR hires in helping them navigate their key accounts

• 100% remote position based in North America
• Sales Development Representative (SDR) role
• Lead initial outreach to targeted Enterprise accounts
• Collaborate with Field and Digital Marketing teams
• Prospect and engage with multiple buyer personas and roles
• Generate qualified meetings and pipeline for Sales organization
• Manage inbound lead flow
• Conduct high-level discovery conversations in target accounts
• Meet or exceed SDR sourced Sales Accepted Opportunity (SAO) volume targets
• Develop targeted lists, call strategies, and messaging to drive opportunities
• Utilize business and industry knowledge to research accounts and identify key players
• Have a variety of touches (call, email, social, etc.) on all leads in assigned territory
• Manage, track, and report on all activities and results using Salesforce
• Act as a mentor for new SDR hires
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Self-starter with a track record of successful achievements
• Knowledge of business process, roles, and organizational structure
• Determined personality with a desire to grow and win
• Proficient in using Salesforce
• Previous tech industry experience or experience in sales development, marketing, and/or sales is a plus
• Eagerness to grow professionally with onboarding program and eligibility for promotion
• Excellent written and spoken English
• Benefits to support health, finances, and well-being
• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support
• Career ladder for Sales Development team members
• Varying levels of experience welcome, not every single requirement needs to be met
• Interest from underrepresented groups encouraged

• All remote, asynchronous work environment
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and development budget
• Parental leave
• Home office support
• Career ladder for Sales Development team members