Sales Development Manager

Carrier Enterprise•Carrollton, TX

About The Position

Carrier Enterprise is seeking a Sales Development Manager for its Carrollton, Texas location. The role leads strategic sales initiatives and provides leadership to the Sales Development Representative (SDR) team, with a focus on revenue growth and share-of-wallet expansion in the add-on replacement HVAC customer base. The manager advances organizational objectives by maximizing customer value, business growth, and margin optimization through sales strategy execution, team development, and relationship management with customers and internal stakeholders.

Requirements

  • At least 5 years of progressive experience driving business growth and revenue development, emphasizing HVAC industry sales leadership or a similarly related industry.
  • High school diploma or GED equivalent.
  • Demonstrated expertise in HVAC market dynamics and ability to use industry trends for business growth.
  • Advanced relationship management capabilities and established success in strategic partnership development.
  • Track record of designing and implementing business development strategies that deliver measurable results.
  • Extensive experience with CRM platforms, particularly Salesforce, and success in strategic sales analytics.
  • Strong analytical skills and ability to translate market insights into revenue-generating strategies.
  • Leadership experience and success in developing high-performing sales teams.

Nice To Haves

  • Bachelor's degree in Business Administration, Marketing, or a related field preferred.
  • Master's degree is a plus.

Responsibilities

  • Direct and develop the SDR team to maximize revenue growth and margin enhancement in residential add-on replacement HVAC markets.
  • Design and implement sales strategies to drive portfolio expansion and customer growth.
  • Use Salesforce and other data to monitor daily transactions and SDR pipeline progression.
  • Lead end-to-end sales process optimization and execution.
  • Partner with the Market Leader on strategic customer visits for complex business opportunities, as needed.
  • Ensure adherence to sales process protocols and documentation.
  • Lead cross-functional initiatives to strengthen customer relationships and enhance business development opportunities.
  • Analyze market trends and performance metrics to develop data-driven sales strategies and optimize revenue.
  • Execute coaching and development programs to elevate team performance and sales excellence.
  • Optimize sales operations and business processes to improve organizational efficiency and support sustainable growth.
  • Lead team performance to meet or exceed monthly sales and margin targets.
  • Foster a high-performance sales culture focused on customer value, margin growth, and market expansion.

Benefits

  • Health insurance
  • Health Savings Account (HSA)
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Professional development opportunities
  • Paid vacation and sick time
  • Company-paid holidays
  • 401(k) plan with employer match
  • Employee discount program
  • Company-paid volunteer time off
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