Sales Development Manager

JustPark•Dallas, TX
•Hybrid

About The Position

JustPark is hiring a Sales Development Manager to lead and grow a team of 4–6 Sales Development Representatives (SDRs). This is a people-management role, with no individual dialing or closing quota; the manager is accountable for the team’s results and spends time coaching alongside them. The manager reports to the VP of Revenue Operations and partners closely with Account Executives who receive the SDRs’ meetings. The team operates a pure outbound, account-based motion on the supply side of the business. It prospects event and arena accounts—including stadiums, arenas, theaters, and festival sites—as well as everyday parking accounts such as municipalities, commercial real estate, hotels, and valet operators. Each rep makes 75–100 calls per day to accounts they research and enrich themselves. The role is based in JustPark’s Dallas–Fort Worth hub, working in the office with the team on anchor days. The manager establishes a coaching and operating culture grounded in growth mindset, teamwork, daily work ethic, and coachability. Success involves building consistent coaching and call-review routines, maintaining reliable activity and conversion data, agreeing meeting-acceptance standards with the AE team, achieving qualified-meeting targets, documenting and testing a ramp plan, and hiring as the team grows.

Requirements

  • Based in the Dallas–Fort Worth area and able to work from the office on anchor days.
  • Authorized to work in the United States.
  • At least 2 years of experience managing an SDR or BDR team, with demonstrable results such as reps hitting targets and earning promotions.
  • Prior experience as a BDR, SDR, or AE, sufficient to coach from direct experience.
  • Proven ability to build an outbound motion, including target account criteria, sequences, call frameworks, and objection handling.
  • Fluent in Salesforce, including building a scorecard, trusting the data, and interpreting it to diagnose causes rather than simply report results.
  • Experience with call-intelligence platforms, ideally Gong, using them for coaching rather than surveillance.
  • Experience hiring and onboarding sales development representatives.
  • Ability to motivate through rewards rather than fear.
  • Strong communication skills and credibility with senior stakeholders inside and outside the business.

Nice To Haves

  • B2B SaaS experience.
  • Exposure to events, hospitality, commercial real estate, municipal government, parking, or venue technology.
  • Bachelor’s degree preferred.

Responsibilities

  • Coach and develop a team of 4–6 SDRs, with daily in-person floor coaching, live call coaching, side-by-sides, and timely feedback.
  • Conduct weekly one-to-ones covering performance, development, and each rep’s improvement goals.
  • Review calls in Gong weekly after the rep has listened, and agree on one specific change to work on before the next session.
  • Own onboarding and the ramp plan so new SDRs reach full productivity predictably, and develop reps toward the Account Executive path.
  • Own and accurately forecast the team’s target for qualified meetings booked and held.
  • Build and maintain a Salesforce activity scorecard covering dials, connects, conversations, meetings booked and held, and acceptance rate; use it to diagnose performance.
  • Maintain the expectation of 75–100 calls per day per rep and ensure tools and schedules make that volume achievable.
  • Own the outbound playbook, including target account criteria, sequences, call frameworks, and objection handling across both segments.
  • Agree and maintain meeting-acceptance standards with the AE team, including the process for meetings that do not meet the standard.
  • Hire additional SDRs as the team grows and screen for both cultural fit and skills.
  • Partner with Revenue Operations on territory and account-list design, and relay insights from prospect calls to the business.
  • Model and reinforce a team culture of growth mindset, teamwork, daily work ethic, and coachability.

Benefits

  • Unlimited PTO policy.
  • Complimentary in-office barista at the Dallas office.
  • Catered breakfast and lunch Tuesday–Thursday at the Dallas office.
  • Weekly social events at the Dallas office.
  • Comprehensive medical and dental coverage through Blue Cross Blue Shield and Mutual of Omaha.
  • Multiple healthcare plan options, including low-deductible and HSA plans, plus supplemental benefits.
  • Employee Assistance Program.
  • Subscriptions to mental health assistance platforms.
  • Generous parental leave policy.
  • Fertility support via ARC Fertility.
  • Pet insurance and discount plans.
  • 401(k) retirement and savings plan.
  • Travel stipend for local employees.
  • Regular social activities and ad hoc celebrations.
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