Automotive Sales Desk Manager

Lithia & Driveway•Missoula, MT

About The Position

The Sales Desk Manager manages the activities of all sales staff to help ensure sales targets and customer service levels are achieved. This role is responsible for training and developing the sales staff, managing their daily activities, ensuring they engage with customers, and addressing customer concerns. The Sales Manager reports to the General Manager. The position calls for a performance-focused leader who contributes to the store’s culture and customer experience. A high school graduate or equivalent and a minimum age of 18 are required. The workplace is drug-free, and reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

  • At least 2 years of dealership Sales Manager experience.
  • A track record of exceptional CSI.
  • Strong communication and customer engagement skills.
  • Ability to drive performance, culture, and customer experience.
  • Acceptable driving record and a valid driver's license in the state of residence.
  • High school graduate or equivalent.
  • At least 18 years of age.

Responsibilities

  • Ensure sales goals are attained.
  • Manage the daily activity and training of the sales staff.
  • Ensure salespeople are engaging with customers.
  • Address and resolve customer concerns.
  • Train and develop sales staff.

Benefits

  • Competitive pay
  • Medical, dental, and vision plans
  • Paid holidays and PTO
  • Short- and long-term disability
  • Paid life insurance
  • 401(k) retirement plan
  • Employee stock purchase plan
  • Lithia Learning Center
  • Vehicle purchase discounts
  • Wellness programs
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