Sales Delivery Manager

Suntory•Winston-Salem, NC

About The Position

The Sales Delivery Manager manages and directs sales operations and delivery for the company’s small- and large-format business channels. The position is responsible for implementing and consistently applying PBV policies and procedures, including safety and EEOC requirements. It supervises approximately five direct reports and 62 indirect reports, and requires a Class A CDL and the ability to work the hours necessary to complete assigned tasks. The role involves continuous and sustained mental effort or close work requiring constant visual attention. It frequently requires sitting, walking, and standing, and occasionally requires climbing and lifting up to 50 pounds. Equipment used includes a personal computer and related software. Proficiency in speaking, reading, writing, and comprehending English is required.

Requirements

  • High school diploma or GED.
  • Five to seven years of sales or management experience.
  • Strong skills in Microsoft Suite programs, including Excel, PowerPoint, Word, and Outlook.
  • Strong analytical skills and understanding of sales analysis tools, including UXT, SAP, and VIP.
  • Management and leadership experience supervising multiple pay grade levels.
  • Consumer product sales experience.
  • Excellent oral and written communication skills.
  • Strong organizational and planning skills.
  • Ability to communicate effectively with external and internal customers.
  • Ability to build strong cross-functional relationships.
  • Solid understanding of the beverage business and willingness to accept, implement, and lead change.
  • Ability to develop and execute plans of action, prioritize changing agendas, delegate, and follow up on assignments.
  • Ability to effectively manage up within the organization.
  • Experience developing, maintaining, and influencing relationships with Store Managers and District Managers.
  • Class A CDL driver’s license.
  • Must meet PBV driving guidelines and be able to work the hours necessary to complete assigned tasks.
  • Ability to speak, read, write, and comprehend English proficiently.

Nice To Haves

  • Bachelor’s degree in Business Administration or Marketing.
  • Ten years of direct store delivery experience in the beverage industry.

Responsibilities

  • Manage the Sales Delivery team of employees and managers.
  • Conduct weekly team meetings to achieve sales goals and ensure store delivery windows are met daily.
  • Conduct market visits to ensure consistency in delivery, merchandising standards, CDA elements, and SKU execution.
  • Ensure proper invoicing procedures are trained and followed.
  • Field customer calls regarding deliveries and ensure 100% customer service.
  • Interact with key account Store Managers and District Managers to ensure on-time delivery of the correct product.
  • Ensure compliance with DOT, HOS, GeoTab, and PBV Safety guidelines for CDL-qualified managers and drivers.
  • Work closely with other departments to achieve common business goals and objectives.
  • Ensure annual OSHA Safety Training is conducted and completed for the Sales Operations/Delivery segment.
  • Perform other duties as assigned.
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