Delivery Manager

Oxford Global Resources•Georgia Remote, GA

6d•$80,000 - $110,000•Remote

About The Position

Oxford Global Resources is seeking a Delivery Manager to run client engagements as part of a delivery pod. Engagements belong to the pod, and the Delivery Lead assigns work based on capacity and skill fit. The Delivery Manager takes engagements from the pod’s shared book, in any category, either as the point of contact or in a supporting role, and manages each from kickoff through ongoing delivery, reporting, and closeout. The position emphasizes team-driven delivery. Supporting team members contribute actively, while the point of contact keeps the supporting team informed so coverage can continue if capacity shifts. The role is one of two to four Delivery Managers in a pod, has no direct reports or mentoring and administrative responsibilities, and reports to the Managing Director, Engagement Management. The position is remote and exempt.

Requirements

At least 3 years managing client engagements, ideally in staffing, consulting, or professional services.
Experience running engagements from kickoff through reporting and closeout.
Experience tracking time, expenses, and budgets, and identifying scope changes that require a change order.
Strong written and verbal communication skills with clients, consultants, and internal teams.
Strong organizational skills and ability to manage several engagements at once and back up teammates.

Responsibilities

Manage assigned client engagements end to end, from kickoff and ongoing management through reporting and closeout, as point of contact or in a supporting role.
Actively contribute to the success of engagements when serving in a supporting role.
Keep supporting team members informed when serving as point of contact to ensure coverage if capacity shifts.
Attend daily standups, update the Delivery Lead on engagement status and blockers, flag capacity changes, and escalate issues that cannot be resolved at the engagement level.
Maintain the review cadence appropriate to each engagement’s category.
Communicate deliverable quality and timeliness against contract and client expectations.
Track time, expenses, and budget consumption against each engagement’s budget.
Coordinate consultant onboarding and offboarding, and engagement team training activities.
Identify change orders and route them to the pod’s Delivery Coordinator.
Keep engagement status, kickoffs, and check-ins current in Monday.com and documented to the OneNote standard.
Participate in the Community of Practice.

Benefits

Health, dental, and vision coverage.
Flexible Spending Account (FSA), Health Reimbursement Account (HRA), and Health Savings Account (HSA).
401(k).
Life and disability insurance.
Paid parental leave.
Holiday pay and observed company holidays, including a day off on the employee’s birthday.
Vacation and sick time.
Recognition awards.
Community and social events.
Learning and development opportunities.
Flexible working arrangements.
$100 well-being allowance and other health and wellness offerings.
Employee tuition reimbursement and student debt assistance.