Sales Counselor - DFW

Highland Homes • Plano, TX

15h • Onsite

About The Position

Highland Homes is hiring a Sales Counselor for its DFW East Metroplex community. The role is responsible for selling homes to optimize sales velocity and profitability while meeting sales goals and the subdivision’s business plan. The Sales Counselor is expected to treat customers professionally, set appropriate expectations for the sale, construction, and closing of their home, and conduct Company business according to the Sales Procedures Manual, Company policies, Core Values, and Guiding Principles.

The position oversees the profitability, quantity, and quality of subdivision sales and contracts; maintains knowledge of the Company’s products, construction process, financing, and surrounding community; and manages community inventory information and the Company’s customer relationship management system. The Sales Counselor markets the community, negotiates contracts within authorized limits, and recruits, hires, and trains Sales Associates and Part Time Sales Assistants. The role also supports the Construction Team with administrative tasks and opens and closes the model at applicable times.

Requirements

• High school diploma required; a college degree is preferred.
• At least 5 years of sales experience, including new home sales experience with a residential builder.
• Prior experience working with Realtors and in construction.
• Reliable, clean transportation.
• Strong verbal and written communication skills.
• Demonstrated leadership experience.

Nice To Haves

• College degree.
• Working knowledge of mortgage financing programs and ability to calculate mortgage payments.
• Ability to analyze numbers and information and produce clear, communicative reports.

Responsibilities

• Be responsible for the profitability, quantity, and quality of sales and contracts in the subdivision.
• Understand Company products and answer questions about the building process, financing, area schools, parks and playgrounds, community buyer profiles, and other relevant information about the surrounding community.
• Maintain spec inventory according to the spec allocation and stay familiar with community spec-home inventory, standard specifications and allowances, options and upgrades, construction stages, and possible completion months.
• Develop an in-depth understanding of and continually implement the Company’s Customer Relation Management (CRM) system.
• Market the community by participating in Realtor functions, luncheons, community grand openings, and other approved activities; generate community traffic through approved methods.
• Negotiate buyer contracts within the community’s discretionary authority or with manager approval, explain contracts, and set appropriate expectations with buyers.
• Recruit, hire, and train competent Sales Associates and Part Time Sales Assistants.
• Support the Construction Team by typing letters, making copies, and reproducing house files for the appropriate home office.
• Open and close the model at applicable times.
• Perform other duties as assigned.

Benefits

• Competitive benefits package including medical, dental, and prescription benefits.
• Employee Stock Ownership Plan.
• 401(k).
• New home purchase discounts.
• Business casual atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED