Sales Coordinator

Crestline Hotels and Resorts•Athens, OH

About The Position

The Sales Coordinator supports the hotel sales department by handling administrative and service functions so sales staff can focus on soliciting and securing business. The role assists with group, corporate, and catering-related business from booking through checkout, processes incoming leads, completes sales reporting, maintains sales data and files, and communicates group needs to hotel operations. The Sales Coordinator also serves as a liaison between the hotel sales office and clients and follows up on assignments from the Director of Sales (DOS). Responsibilities may change and may include other duties as assigned.

Requirements

  • Associate's degree (two-year college or technical school) or work equivalent.
  • Proficiency in Microsoft Office products, including Word, Excel, and Outlook.

Nice To Haves

  • Experience in a hotel or related industry.

Responsibilities

  • Assist sales staff with sales-related duties for group, corporate, and catering-related businesses.
  • Process incoming business leads as directed by the DOS or General Manager.
  • Assist with servicing in-house groups from the sales office.
  • Act as a liaison between the hotel sales office and clients.
  • Maintain files and sales databases according to company standards.
  • Communicate group needs efficiently to hotel operations staff.
  • Complete assigned sales reporting and meet all deadlines.
  • Follow up on special projects and assignments from the DOS.
  • Perform other responsibilities as assigned.
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