Sales Coordinator

Parker Management Florida, LLC•Palm Springs, CA
•$0 - $21

About The Position

The Sales Coordinator manages group coordination processes within the Group Sales Department. The role requires strong communication skills and an interest in building professional and client relationships. The coordinator provides administrative and client support to the Sales Department, manages sales-related records and reports, assists with reservations and event coordination, and handles other projects as assigned.

Requirements

  • Strong ability to communicate.
  • Enjoys building professional and client relationships.

Responsibilities

  • Answer incoming phone calls and take detailed, accurate messages to assist clients and liaise on behalf of Sales Staff.
  • Forward inquiries to the Sales Department in a timely manner and answer online inquiries.
  • Handle administrative tasks in assigned areas, including creating and maintaining files.
  • Type correspondence and other department materials as requested by the Sales Department.
  • Enter call reports in Delphi at the conclusion of sales trips.
  • Send sales and marketing packets to clients as requested by the Sales Team.
  • Assist with VIP reservations and amenities, including tracing and confirming them on the day of arrival.
  • Send amenities and welcome cards as directed by the Sales Department.
  • Distribute and track VIP amenities forms and follow up with appropriate departments to ensure they are processed.
  • Create booking recap files for team turnover to the Conference Services Department.
  • Make daily maintenance and solicitation calls.
  • Research competitive opportunities.
  • Distribute the GRC log and Daily Events report to the team weekly.
  • Produce past-departure thank-you letters.
  • Book in-house day meetings, with and without food and beverage.
  • Distribute site forms and conduct site inspections when required.
  • Enter sales call notes, new accounts, and follow-up traces.
  • Participate in office-related duties such as mailing holiday gifts, labeling newsletters, and handling RSVPs for client events.
  • Order, store, and maintain adequate supplies of sales brochures, menus, floor plans, and forms.
  • Assist with Sales Department emails when staff are on sales trips, attending trade shows, or on vacation, and assign emails to the appropriate person.
  • Investigate billing matters.
  • Manage weekly sales reports for revenue comparison.
  • Manage reservation links.
  • Complete other projects as assigned.
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