Part-Time Sales Coordinator

HEI Hotels & Resorts•New York, NY

6d•$29 - $30

About The Position

The Sales Coordinator assists the Sales Team with the administrative functions required for effective hotel sales and management at the Courtyard New York Manhattan Fifth Avenue. The role serves as a liaison between Sales Managers and clients when a manager is unavailable, handles booking inquiries and VIP reservations, prepares and processes documents, answers and directs phone calls, and maintains departmental records. This is a part-time position.

Requirements

Basic administrative knowledge, including business-letter formats and telephone etiquette.
Ability to deal effectively with internal and external customers, including those requiring patience, tact, and diplomacy.
Ability to access and accurately enter information using Microsoft Office Suite.
Ability to follow written and verbal instructions.
Ability to stand and/or sit and continuously perform essential job functions for the duration of a shift, with or without reasonable accommodation.
Ability to set up and maintain filing systems.
Effective verbal and written communication skills.
Ability to adapt communication style for different audiences, including supervisors, coworkers, and the public.

Nice To Haves

Hotel experience preferred.

Responsibilities

Act as a liaison between Sales Managers and clients in a manager's absence.
Take booking inquiry information by phone and prepare the appropriate paperwork.
Use word-processing and other software to enter data and produce contracts, correspondence, forms, memoranda, and other documents.
Answer telephone calls, respond to inquiries clearly and pleasantly, direct callers appropriately, and accurately record and distribute messages in a timely manner.
Distribute time-sensitive documents to appropriate people and locations throughout the hotel and retrieve or place documents in designated receptacles.
Handle individual reservations for VIP clients and coordinate arrangements, including upgrades, with other departments.
Organize, file, and retrieve documents in appropriate binders to maintain essential departmental records.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.