Sales Coordinator

Island Hospitality Management • Exeter, NH

1d

About The Position

The Sales Coordinator is responsible for hotel revenue production and for meeting or exceeding planned occupancy and average daily rate objectives. The role manages sales activities in accordance with Island Hospitality Management and brand standards, building a professional rapport with the local business community. The coordinator supports promotional materials and administrative duties and remains in regular contact with the hotel General Manager and Director of Sales. The position may require flexible scheduling, and the number of scheduled hours varies based on occupancy, season, staffing, and other factors; a specific number of weekly hours is not guaranteed.

The role is part of a hospitality organization that offers employee training and development, including a formal program intended to support career growth and a potential pathway into a Sales Manager role through Island Hospitality's Pathways Professional Development Program.

Requirements

• Be an actively involved, hands-on team member.
• Ability to conduct outside sales calls.
• Be a highly motivated team player with strong initiative and a desire for achievement.
• Effectively handle workplace problems by anticipating, preventing, identifying, and solving them as necessary.
• Work well in stressful situations.
• Be readily available and approachable to guests while providing excellent guest service.
• Ability to stand, sit, or walk for extended periods.
• Ability to lift and/or move up to 10 pounds regularly and up to 25 pounds frequently.

Responsibilities

• Participate in community and/or government affairs to support effective hotel marketing.
• Respond to guest needs and demonstrate commitment to guest service.
• Develop and implement marketing and sales plans based on demand segments to maximize REVPAR and market share.
• Assess competitors' success in each demand segment and market and sell directly against the competition.
• Build knowledge of key accounts and actively sell through sales calls, property tours, and strategic marketing.
• Prepare required reports for the management team.
• Maintain vendor and client information where necessary.
• Collaborate with the Front Office Team to ensure group details and special corporate directives are executed properly and that teams work toward shared goals.
• Assist with front office operations as needed.
• Support promotional materials and administrative duties.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account and Flexible Spending Account plans
• Dependent care Flexible Spending Account
• Identity theft protection insurance
• Commuter benefits for transit and parking
• Pet insurance
• Paid time off
• Payroll incentives for annual wellness exams
• Employee Assistance Program
• Wellness subscriptions with access to gyms, financial planning, counseling, and legal services
• Paid sick and vacation time
• Family leave
• 401(k) retirement plan with employer matching; fully vested upon the first contribution
• Incentive-based bonus program
• Free hotel room nights and employee discounts within the hotel brand
• Friends and family discounts within the hotel brand
• Team member recognition and bonuses
• Discounted tickets to theme parks, musicals, movies, and other attractions
• Career growth through an in-house training program
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed