About The Position

The Sales Consultant (Trauma) supports the Northwest Arkansas territory and is responsible for developing and fostering surgeon and account-level relationships. The role focuses on converting prospective surgeons and accounts, increasing penetration of existing customers, and managing a book of business. The consultant drives sales by understanding customer needs and developing and carrying out strategies to meet them. The position sells assigned trauma products and supports their appropriate use. It involves building relationships with surgeons, operating room staff, and other hospital personnel; providing support during surgical cases; educating customers through in-services and workshops; and maintaining sales equipment and promotional materials. The consultant also addresses competitive threats and promotes strategic products and sales objectives. The role requires the ability to work in a lab or operating room environment and to travel, potentially including overnight and weekend travel. Residence in or ability to relocate to the territory is required. An internal pre-identified candidate has been identified, but all applications will be considered. Johnson & Johnson has announced plans to separate its Orthopaedics business as DePuy Synthes; if the separation is completed, the successful candidate is anticipated to become a DePuy Synthes employee, subject to the transaction and applicable processes.

Requirements

  • Bachelor’s degree and at least 3 years of professional and/or related experience; or an associate degree or medical certification (such as CST or PT) and at least 5 years of professional and/or related experience; or at least 8 years of professional and/or related experience; or recent transition from active military duty and at least 3 years of professional and/or related experience.
  • Ability to work in a laboratory or operating room environment.
  • Valid driver’s license issued in the United States.
  • Ability to travel, potentially including weekend and overnight travel.
  • Residence in or ability to relocate to the posted territory.
  • Strong interpersonal communication, influencing, critical-thinking, and problem-solving skills.
  • Experience in data analysis and strong problem-solving skills.
  • Results orientation and prioritization skills.
  • Ability to work independently and autonomously.
  • Ability to collaborate and work within a complex reporting structure.
  • High level of accuracy and attention to detail.
  • Ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
  • Account Management
  • AI Judgement Integration
  • Business Behavior
  • Collaboration
  • Cultural Competence
  • Customer Centricity
  • Goal Attainment
  • Healthcare Trends
  • Market Knowledge
  • Market Research
  • Problem Solving
  • Relationship Building
  • Sales
  • Sales Presentations
  • Sales Promotions
  • Solutions Selling
  • Sustainable Procurement
  • Vendor Selection

Responsibilities

  • Identify and qualify prospective surgeons and accounts.
  • Develop and implement account- or surgeon-specific plans and selling strategies to grow sales and convert new business.
  • Achieve business plan objectives and sales goals or quotas using approved resources accurately.
  • Drive sales for assigned products within the assigned territory or named accounts.
  • Use product and customer knowledge to present and demonstrate products and ensure their proper utilization.
  • Gain access to surgeons and buyer points within accounts, and build effective relationships with surgeons, operating room personnel, and other relevant hospital personnel.
  • Maintain appropriate surgeon and resident contact with prospects and newly converted customers.
  • Provide routine support to surgeons and operating room personnel during surgical cases.
  • Improve patient care by serving customers as a problem solver and maintaining responsive follow-up.
  • Educate surgeons, operating room personnel, and central supply personnel through in-services and workshops.
  • Maintain sales equipment and promotional materials in proper condition and use them in accordance with company policies and procedures.
  • Handle and prioritize competitive threats as appropriate.
  • Promote new or strategic emphasis products and selling objectives.
  • Implement a plan to achieve a balanced product sales mix in the assigned territory.
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