Sales Associate, Trauma - Dallas, TX - Johnson & Johnson MedTech, Orthopaedics

Johnson & Johnson • Dallas, TX

1d • Onsite

About The Position

The Sales Associate supports DePuy Synthes Trauma sales activities in a geographic territory by providing clinical and customer support in hospitals and surgical procedures. The role combines customer service, sales logistics, technical expertise, and product knowledge, while supporting sales objectives, covering cases, and maintaining relationships with surgeons and accounts. The associate may offer or sell the portfolio of products, services, and solutions to assigned accounts.

DePuy Synthes Trauma provides solutions for simple to complex trauma injuries using traditional and minimally invasive techniques. The Sales Associate helps customers use these products effectively, supports surgeons in the operating room, and works with sales, clinical, marketing, and strategic account teams to improve solutions and service levels. The position requires the ability to work in a lab or operating-room environment, hold a valid U.S. driver's license, and travel, potentially including weekends and overnight stays. The candidate must live in or be willing to relocate to the posted territory.

Requirements

• Bachelor’s degree, associate degree, or medical certification (such as CST or PT) plus at least 2 years of professional and/or related experience; or at least 4 years of professional and/or related experience; or recent transition from active military duty.
• Ability to work in a laboratory or operating-room environment.
• Valid driver’s license issued in the United States.
• Ability to travel, potentially including weekend and overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic-thinking, problem-solving, and business-acumen skills.
• Efficient, organized, self-motivated, positive, and proactive.

Nice To Haves

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
• Account management, collaboration, customer centricity, relationship building, sales, sales presentations, sales promotions, solutions selling, market knowledge, healthcare trends, market research, goal attainment, execution focus, vendor selection, commission accounting, sustainable procurement, cultural competence, business behavior, and AI judgement integration.

Responsibilities

• Support existing customers and help the sales organization increase penetration, including supporting product conversions with new customers.
• Assist in achieving established sales goals and market-share objectives in the assigned territory.
• Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
• Guide and assist surgeons in the operating room using clinical and product knowledge.
• Present and demonstrate products and ensure their proper utilization.
• Attend surgeries, ensure appropriate equipment is available and functioning, and identify ways to optimize trays.
• Provide consultation to operating rooms and Sterile Processing Departments.
• Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
• Prepare required sales reports and documents.
• Maintain, track, and effectively deploy equipment and assets across the assigned area to ensure product availability.
• Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
• Promote customer satisfaction and retention and communicate the value of DePuy Synthes products and solutions.
• Differentiate DePuy Synthes products from competitors by providing customers with relevant insights.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree