Sales Associate, Trauma (Northern Delaware) – Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson • Philadelphia, DE

1d • Onsite

About The Position

Johnson & Johnson MedTech – Orthopaedics is seeking a Sales Associate to support the Northern Delaware territory. DePuy Synthes Trauma provides a portfolio of solutions for treating trauma injuries, from simple to complex, using traditional and minimally invasive techniques.

The Sales Associate provides clinical and customer support in hospitals and procedures, including customer service, sales logistics, technical expertise, and product knowledge. The role supports sales objectives, covers cases, and maintains surgeon and account relationships within a geographic territory. It may also involve offering or selling the broader portfolio, services, and solutions for assigned accounts.

This position is 100% commission/incentive compensation and is eligible for a bi-weekly draw. The role requires work in a lab or operating-room environment, a valid U.S. driver’s license, and the ability to travel, including possible weekend and overnight travel. The candidate must reside in or be willing to relocate to the posted territory.

Requirements

• Bachelor’s degree, associate degree, or medical certification (such as CST or PT) and at least 2 years of professional and/or related experience; alternatively, at least 4 years of professional and/or related experience; recently transitioned from active military duty is also listed as a qualification pathway.
• Ability to work in a laboratory or operating-room environment.
• Valid driver’s license issued in the United States.
• Ability to travel, which may include weekend and overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business-acumen skills.
• Efficient, organized, self-motivated, positive, and proactive.

Nice To Haves

• Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.
• Preferred skills listed: account management, business behavior, collaboration, commission accounting, cultural competence, customer centricity, execution focus, goal attainment, healthcare trends, market knowledge, market research, relationship building, sales, sales presentations, sales promotions, solutions selling, sustainable procurement, and vendor selection.

Responsibilities

• Support existing customers and assist with product conversions for new customers.
• Help attain established sales goals, including market-share objectives, in the prescribed territory.
• Apply knowledge of the sales process, product portfolio, and customers to improve sales outcomes.
• Guide and assist surgeons in the operating room using clinical and product knowledge.
• Present and demonstrate DePuy Synthes products and help ensure their proper utilization.
• Attend surgeries, confirm that appropriate equipment is available and functioning, and identify ways to optimize trays.
• Provide consultation to operating rooms and Sterile Processing Departments.
• Troubleshoot and provide technical assistance; handle customer requests and manage hospital billing and purchase orders.
• Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams to improve solutions and service levels.
• Prepare required sales reports and documents.
• Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
• Keep promotional materials presentable and ensure DePuy Synthes services and offerings meet quality standards.
• Focus on customer satisfaction and retention, communicate the value of DePuy Synthes solutions, and differentiate products from competitors.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability insurance
• Business accident insurance
• Group legal insurance
• Consolidated retirement plan (pension)
• 401(k) savings plan
• Long-term incentive program
• Vacation: up to 120 hours per calendar year
• Sick time: up to 40 hours per calendar year (up to 56 hours per calendar year for employees residing in Washington State)
• Holiday pay, including floating holidays: up to 13 days per calendar year
• Work, Personal and Family Time: up to 40 hours per calendar year
• Sales incentive compensation program and eligibility for a bi-weekly draw

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree