About The Position
The Sales - Community Specialist grows sales of Apple products and services in authorised reseller partner stores in New Zealand. The role combines sales, leadership and influence within one or more multi-branded retail partner stores. It focuses on excellent customer service, product demonstrations, helping customers set up Apple products, and educating and empowering partner staff to deliver an outstanding customer experience and become Apple brand advocates. The specialist also maintains Apple fixtures and merchandising elements to Apple standards. Successful candidates will be allocated to a community in Auckland or Wellington. The listed part-time schedule is approximately 29 hours per week, Thursday through Sunday, including both Saturday and Sunday.
Requirements
- Minimum of 1–2 years of related experience.
- Understand the business needs, challenges, and concerns of customers and partners.
- Communicate effectively, actively listen, and discuss possibilities with customers and teammates.
- Build connections and influence appropriate people inside and outside Apple, including in challenging situations.
- Demonstrate integrity, honesty, and accountability.
- Be open to feedback and relate well to different kinds of people.
- Collaborate effectively and help others learn, stay curious, and share enthusiasm for Apple.
- Strive for excellence and persist through resistance or setbacks.
Responsibilities
- Engage with Authorised Apple Resellers to accelerate sales of Apple products and services in partner stores.
- Provide customers with relevant product knowledge and value so they can make informed choices suited to their needs.
- Educate and empower partner-store staff on Apple products and services, customer experience, and brand advocacy.
- Increase sales and provide outstanding customer service.
- Deliver individual and group product demonstrations and help customers set up new Apple products.
- Keep Apple fixtures and merchandising elements up to date and maintained according to Apple standards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
