Sales - Community Specialist - Multi Locations in VIC (Full-time / Part-time)

Apple • Melbourne, Victoria

2d • Onsite

About The Position

The Sales - Community Specialist grows Apple products and services within authorised partner stores. The role is accountable for sales performance through excellent customer service, product demonstrations, partner-staff training, and maintaining Apple merchandising standards. Working as a salesperson, leader, and influencer in one or more multi-branded retail partner stores, the specialist promotes Apple technology and helps build a team of Apple brand advocates. Positions are available in Victoria: full-time at Hopper Crossing (38 hours weekly, Wednesday to Sunday) or part-time at Craigieburn (approximately 29 hours weekly, Thursday to Sunday).

Requirements

• At least 1–2 years of related experience.
• Full-time candidates must be available for a regular Wednesday-to-Sunday schedule, including both Saturday and Sunday, and reliably attend scheduled work, subject to local laws and approved accommodations.
• Part-time candidates must be available for a regular Thursday-to-Sunday schedule, including both Saturday and Sunday, and reliably attend scheduled work, subject to local laws and approved accommodations.

Nice To Haves

• Understand the business needs, challenges, and concerns of customers and partners.
• Communicate effectively, actively listen, and discuss possibilities with customers and teammates.
• Connect with and influence appropriate people inside and outside Apple, and be comfortable in challenging situations.
• Demonstrate integrity, honesty, accountability, openness to feedback, and the ability to relate well to different people.
• Collaborate effectively and know how to connect people to opportunities.
• Empower others to learn and be curious, and share enthusiasm for Apple's story.
• Strive for excellence, persevere through resistance or setbacks, and follow through.

Responsibilities

• Engage with Authorised Apple Resellers to accelerate sales of Apple's product and service ecosystem in partner stores.
• Help customers make informed choices by providing relevant product knowledge and explaining value in relation to their needs.
• Educate and empower partner-store staff on Apple's latest products and services, customer experience, and Apple brand advocacy.
• Increase sales and provide outstanding customer service.
• Deliver individual and group product demonstrations and help customers set up their new Apple products.
• Keep Apple's fixtures and merchandising elements up to date and maintained according to Apple's standards.
• Train partner-store staff and encourage them to represent Apple effectively.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed