Sales Clerk

Case Farms, Inc.•Morganton, NC

About The Position

The Sales Clerk provides front-line customer service for Sales at Case Farms’ fresh market and supports the store’s daily operations. The position serves customers, assists with order entry and pricing, maintains product displays, checks shipment status, and helps ensure products and equipment are handled safely and in accordance with sanitation and health regulations.

Requirements

Must be at least 18 years old.
Mathematical skills.
Effective communication skills.
Excellent interpersonal skills and ability to interact effectively with customers.
Dependability, including consistent attendance and punctuality and following instructions.
Compassion for customers’ needs.
Ability to thrive in a team environment.

Responsibilities

Enter orders and confirm receipt and pricing with customers.
Answer customer questions in a friendly manner; proactively provide accurate and timely information, make product and service recommendations, and accommodate special requests.
Confirm pricing for previous-day orders and deliver the information to accounting.
Check with outside freezers to ensure weekly shipments are in order.
Provide the highest possible level of customer service to customers and visitors.
Fill and build displays and ensure products are accurately priced.
Monitor temperatures of cases, coolers, and storage areas and address failures.
Follow company guidelines and procedures, including safety, sanitation, and cleaning and preparation procedures involving disassembling, washing, rinsing, and sanitizing equipment in the work area.
Comply with local, state, and federal health and civil code regulations.
Perform other duties as assigned.