Sales Clerk

Commander, Navy Installations Command•Norfolk, VA
•Onsite

About The Position

This position is with the Commander, Mid-Atlantic Region, Fleet and Family Readiness Program, at Naval Station Norfolk in Norfolk, Virginia. Its purpose is to ensure proper collection and disposition of revenues generated at the assigned facility or beach. The role serves customers, processes sales, maintains merchandise and stock, and keeps sales, storage, and restroom areas clean and sanitary. Salary depends on experience and/or education. The position has no positive education requirement.

Requirements

  • General knowledge of cleaning procedures, equipment, and commonly used cleaning chemicals.
  • Ability to understand and carry out basic verbal and written instructions.
  • Knowledge of basic arithmetic to compute charges, make change accurately, and prepare reports.
  • Maturity and skill in customer-service techniques, tact, and good judgment.
  • Must pass applicable records and background checks, including a National Agency Background Check.
  • Must successfully pass the E-Verify employment verification check and resolve any discrepancies as a condition of employment.
  • Maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
  • Beginning May 7, 2025, non-affiliated individuals requesting access to CNRMA installations must have a REAL ID-compliant driver's license or another acceptable form of identification.

Responsibilities

  • Greet customers and ring up merchandise sales.
  • Answer customer questions about operating hours, upcoming events, merchandise availability, and prices.
  • Operate a cash register, process sales, and provide correct change.
  • Complete the Daily Activity Report (DAR) at the end of the shift; meet cash-handling, reporting, and security requirements; verify collected funds; and place the cashier bag in the safe.
  • Prepare and display merchandise properly.
  • Receive merchandise from storage; inventory shipments; and verify and stock items according to established stock-location procedures.
  • Monitor stock quantities and replenish merchandise to maintain established levels.
  • Rearrange stock and displays to accommodate seasonal or fast-moving items.
  • Keep sales and storage areas neat and orderly.
  • Perform basic cleaning, follow current sanitation requirements, and maintain a clean work area.
  • Vacuum carpeted areas; wash walls, windows, blinds, and other surfaces; and replace light bulbs as needed.
  • Keep restrooms clean, orderly, and sanitary by disinfecting and deodorizing fixtures and replenishing bathroom tissue, hand towels, and soap.
  • Notify the supervisor when cleaning supplies are needed and report equipment malfunctions for corrective action.
  • Perform other related duties as assigned.

Benefits

  • Federal employees and their families have access to a comprehensive range of benefits; specific eligibility and benefits depend on position type, and applicants should contact the hiring agency for details.
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