Sales Clerk

Case Farms•Morganton, NC

About The Position

The Sales Clerk provides front-line customer service for Sales at the Case Farms fresh market and supports the store’s daily operations. The role includes entering and confirming customer orders and pricing, assisting guests with product information and recommendations, coordinating shipment checks, and maintaining product displays and accurate pricing. The Sales Clerk also monitors temperatures in cases, coolers, and storage areas; follows company safety, sanitation, and preparation procedures; and complies with applicable health and civil code regulations. Other duties may be assigned.

Requirements

Must be at least 18 years old.
Mathematical skills.
Effective communication skills.
Excellent interpersonal skills and ability to interface effectively with customers.
Dependability, including consistent attendance, punctuality, and following instructions.
Compassion for customers’ needs.
Ability to thrive in a team environment.
Ability to perform repetitive hand and arm movements and repetitive grasping, lifting, bending, and reaching.
Ability to work around extreme temperatures, including coolers, freezers, and outdoor conditions.
Ability to spend most of the time on one’s feet.
Ability to move or lift an average of 10–60 pounds.

Responsibilities

Enter orders and confirm receipt and pricing with customers.
Answer questions in a friendly manner; proactively assist guests with accurate, timely information, product or service recommendations, and special requests.
Confirm pricing for previous days’ orders and deliver the information to accounting.
Check with outside freezers to confirm weekly shipments are in order.
Provide the highest possible level of customer service to customers and visitors.
Fill and build displays and ensure products are priced accurately.
Monitor temperatures of cases, coolers, and storage areas and address failures.
Follow company guidelines and procedures, including safety, sanitation, and preparation procedures while cleaning and disassembling, washing, rinsing, and sanitizing equipment in the work area.
Adhere to local, state, and federal health and civil code regulations.
Perform other duties as assigned.