Sales Clerk

Deaconess Health System•Newburgh, IN

About The Position

The Sales Clerk delivers outstanding customer service while assisting customers with gift shop and sundry item purchases. The role supports daily gift shop operations, including sales transactions, merchandising, inventory support, store cleanliness, and cash handling. The Sales Clerk also assists with volunteer support and provides departmental assistance as needed to help create a welcoming and positive experience for patients, visitors, and staff. The organization’s mission is to advance the health and wellbeing of the community with a compassionate and caring spirit.

Requirements

  • High school diploma or equivalent.
  • Strong customer service and interpersonal communication skills.
  • Ability to communicate effectively in person and by telephone.
  • Ability to count change accurately and calculate pricing.
  • Ability to exercise sound judgment and enforce gift shop policies professionally.
  • Working knowledge of Microsoft Outlook and Excel.
  • Ability to operate a cash register, credit card machine, calculator, computer, copier, printer, and fax machine.
  • Strong organizational skills and attention to detail.
  • Ability to multitask in a fast-paced environment.
  • Ability to work independently and as part of a team.

Nice To Haves

  • Previous retail sales experience.

Responsibilities

  • Open and prepare the gift shop for daily operations.
  • Close the gift shop, complete daily sales reports, and prepare deposits accurately.
  • Greet customers warmly and provide exceptional customer service.
  • Process purchases accurately using cash register and credit card systems.
  • Handle merchandise returns in accordance with store policies and procedures.
  • Unpack, inspect, price, security tag, and stock new merchandise.
  • Maintain attractive merchandise displays and organized shelving.
  • Water and maintain in-stock flowers and plants, and coordinate replacement orders as needed.
  • Dust, clean, and straighten the store to maintain a neat and welcoming environment.
  • Assist with training and supervising volunteers as assigned.
  • Support other departments and special projects as needed.
  • Maintain confidentiality and professionalism in all interactions.
  • Follow organizational policies, procedures, and safety standards.
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