Sales Clerk

Marriott•Marco Island, FL

About The Position

The Sales Clerk welcomes customers, assists them in locating merchandise, and answers questions about products. The role involves displaying and restocking merchandise, checking expiration dates and discarding expired items, and keeping the storeroom clean and organized. The Sales Clerk completes purchases, handles payments, returns, refunds, and exchanges, verifies customer identification when required, maintains cash drawer levels, turns in monies and receipts, and ensures deposits and cash drops are verified. The role also follows opening and closing checklists, secures the shop, and monitors customer activity to prevent merchandise theft or damage. The position requires following company policies and procedures, maintaining a clean and professional appearance, protecting confidential information and company assets, and meeting service and quality standards. The Sales Clerk communicates professionally, answers telephones appropriately, develops positive working relationships, assists guests with service needs and disabilities, and reports accidents, injuries, and unsafe work conditions to a manager. Other reasonable duties may be assigned by supervisors. Marriott International describes itself as an equal opportunity employer committed to welcoming people and valuing associates’ diverse backgrounds and experiences. Marriott Hotels emphasizes thoughtful hospitality, while JW Marriott highlights associate well-being, camaraderie, training, development, and recognition.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is required.
No supervisory experience is required.
No license or certification is required.
Ability to reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing up to 10 pounds; and stand, sit, or walk for an extended period.

Nice To Haves

High school diploma or G.E.D. equivalent.

Responsibilities

Greet customers, offer assistance locating merchandise, and answer questions about merchandise.
Display merchandise neatly and attractively; restock items, check expiration dates, and discard expired items.
Keep the storeroom neat and clean.
Complete customer purchases and process payments, returns, refunds, and exchanges.
Verify customer identification as required.
Maintain appropriate cash levels in the cash drawer, turn in property monies and receipts, and ensure deposits and cash drops are verified.
Follow opening and closing shop checklists.
Secure the shop and monitor customer activity to prevent merchandise theft and damage.
Report accidents, injuries, and unsafe work conditions to a manager.
Follow company policies and procedures; maintain a clean, professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Communicate clearly and professionally, answer telephones using appropriate etiquette, and maintain positive working relationships.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.