Sales Business Development Manager

Cisco•San Jose, CA
•Remote

About The Position

The Deal Manager (DM) structures and drafts sales transactions, focusing on transactional health and company guardrails. The role requires expertise in Cisco and Splunk buying programs, drafting order documents, and supporting sales teams in customer-facing negotiations. Deal Managers engage confidently with customers and internal partners to explain buying programs and negotiate transactions. The DM facilitates strategic deals by helping teams determine deal structure and understand impacts to ACV, ARR, and iACV; internal treatment; potential solutions; program utilization; and applicable guardrails. The role manages custom agreements end to end, negotiates directly with customers, coordinates internal partners, drafts key business language, and follows internal systems and processes. It also provides sales training and enablement on deal structure, programs, and related pricing, serving as a trusted advisor to sales leadership.

Requirements

  • At least 5 years of strategic deal management experience supporting sales.
  • Understanding of and adherence to programmatic company guardrails, and ability to collaborate closely with internal resources in a fast-growing software enterprise company.
  • Bachelor's degree required.
  • Experience in sales and customer-facing work.
  • Excellent communication skills, strong problem-solving skills, attention to detail, and strong MS Office and CRM skills.

Nice To Haves

  • MBA is a plus.
  • Self-motivated, able to thrive in a fast-paced, high-growth, rapidly changing environment, and flexible to support business needs outside standard working hours.
  • Ability to interface with, influence, and work with a wide variety of individuals at all levels of the organization.

Responsibilities

  • Structure and draft sales transactions with attention to transactional health and company guardrails.
  • Advise on and explain Cisco and Splunk buying programs, draft order documents, and support customer-facing sales negotiations.
  • Facilitate strategic deals and help teams determine deal structure, including impacts to ACV, ARR, and iACV, internal treatment, solutions, program utilization, and guardrails.
  • Coordinate related parties, next steps, gaps, and critical issues in deal conversations.
  • Manage custom agreements end to end, negotiate directly with customers, coordinate internal back-end partners, draft key business language, and follow internal systems and processes.
  • Provide sales training and enablement on deal structure, programs, and related pricing.
  • Serve as a trusted partner and advisor to sales leadership.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan with Cisco matching contribution
  • Paid parental leave
  • Short- and long-term disability coverage
  • Basic life insurance
  • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment
  • 10 paid holidays per full calendar year
  • One floating holiday for non-exempt employees
  • One paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • Four paid days off for personal wellness
  • Paid vacation or flexible vacation time off, depending on employee classification
  • 80 hours of sick time off on hire date and each January 1st thereafter, with up to 80 unused hours carried forward
  • Additional paid time away may be requested for critical or emergency issues for family members
  • Optional 10 paid volunteer days per full calendar year
  • Sales-plan employees earn performance-based incentive pay in addition to base salary; quota-based incentive compensation has no cap
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