09139 Inside Sales

CosmoProf•Orlando, FL

About The Position

The Sales Associate at Cosmoprof focuses on creating a memorable shopping experience and guiding customers through their beauty needs, including hair color, cosmetics, skin care, and nails. Cosmoprof provides product knowledge and training; the associate brings passion and personality to customer service. The role includes building customer relationships, recommending products, sharing promotions, maintaining merchandise displays and the store environment, supporting the loyalty program, and processing transactions accurately. A range of work schedules and hours is available to suit different needs, subject to business scheduling requirements.

Requirements

  • High school diploma or equivalent.
  • Must be 18 years of age or older.
  • Must be available to meet the scheduling needs of the business.
  • Able to communicate clearly and concisely with customers, co-workers, and management.
  • Able to apply product knowledge training to customer service.
  • Able to read and explain product labels.
  • Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
  • The position requires long periods of standing and walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities, and recurring lifting of moderately heavy items such as shipment or record boxes.
  • The position involves working around moving parts, carts, or machines and may occasionally include exposure to irritant chemicals; fumes and odors may also be encountered on occasion.

Nice To Haves

  • At least 1 year of retail sales or customer service experience is preferred.

Responsibilities

  • Build relationships with customers and inspire loyalty.
  • Recommend additional and complementary products.
  • Inform customers about current promotions and events.
  • Set up advertising displays and arrange merchandise to highlight sales and promotional events.
  • Inform customers about and enroll them in the Loyalty program.
  • Complete transactions accurately and efficiently.
  • Maintain a professional store environment and communicate inventory issues.
  • Demonstrate Cosmoprof Culture Values.
  • Use product knowledge training to support customer service.
  • Perform other duties as assigned by the Manager.

Benefits

  • Generous product discount and free sample products.
  • Product education and training.
  • Opportunity for growth.
  • May qualify for medical, dental, vision, 401(k), vacation, sick leave, and holiday time depending on average hours worked.
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