Sales Associate

KnitWell Group•Scarsdale, NY
•Onsite

About The Position

Talbots is seeking a Sales Associate to provide meaningful customer service, promote products, and build relationships with customers and the brand. The associate supports store business and management, uses fashion and product knowledge to style customers, and contributes to sales and service goals. This is a regular, part-time position requiring open availability for 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays. The role is located at Store 00037 in Scarsdale, New York, and pays $17.00–$21.25 per hour.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Ability and motivation to create, build, and cultivate relationships.
  • Ambition and passion for achieving individual and team goals; ability to thrive in a team environment.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency using a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Ability to work cooperatively in a diverse work environment.
  • Comfort with climbing ladders, moving around regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Open availability for 15 to 20 hours per week, including evenings, weekends, and holidays, based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong relationships.
  • Serve multiple customers at a time and manage simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items that meet customer needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
  • Achieve sales and service metrics, including clienteling/outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to advance beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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