Sales Associate - Nashua, NH

L.L.Bean•Nashua, NH

7d•Onsite

About The Position

L.L.Bean is hiring temporary, part-time Sales Associates for its outlet store in Nashua, New Hampshire. Sales Associates support the outdoor gear and apparel departments by providing world-class customer service, representing the L.L.Bean brand, maintaining the store, and working collaboratively with the team. The role is varied and requires adapting to daily business needs while applying product knowledge and service skills. The position involves engaging customers, identifying their needs, supporting sales and brand loyalty, and promoting L.L.Bean programs. Associates also use store technology, maintain visual and merchandising standards, assist with store operations, and follow workplace health and safety policies. The role requires availability for varied hours, including nights, weekends, and holidays, and may involve physical activity such as standing, walking, lifting, and occasionally using ladders or stairs. The anticipated starting base pay is $16.00. Compensation may vary based on experience, qualifications, education, geographic location, skills, competencies, and proficiency. L.L.Bean describes its culture as inclusive and supportive, with an emphasis on teamwork, personal growth, outdoor activities, and sustainability.

Requirements

Passion for providing world-class customer service.
Friendly and outgoing communication style.
Proficiency with computer systems and ability to learn new technologies.
Adaptability and openness to change.
Availability to work varied hours, including nights, weekends, and holidays.
Genuine passion for the outdoors and participation in outdoor activities.
Ability to work collaboratively in a retail environment and serve customers and teams from a variety of backgrounds.
Ability to stand and walk during a shift; talk or hear in person and by headset; occasionally ascend or descend ladders, stairs, or ramps; perform repetitive wrist, hand, or finger motions; occasionally stoop, kneel, bend, or crouch; lift 1 to 20 pounds; and occasionally move and lift objects up to 40 pounds, using a team lift as needed.

Responsibilities

Approach and assist multiple customers with personal, genuine service interactions.
Turn customer interactions into sales opportunities and build brand loyalty through exceptional service.
Work collaboratively and respectfully across differences among team members and customers.
Listen to customers, understand their needs, and resolve problems efficiently at the first point of contact.
Use POS systems, customer systems, and mobile devices to provide fast, seamless omnichannel service.
Promote L.L.Bean-sponsored programs, including Outdoor Discovery School and the L.L.Bean Mastercard program.
Keep the store organized, uphold visual and merchandising standards, and support store operations processes.
Collaborate with the team to achieve results, foster a positive work environment, and adapt to changing business needs.
Follow safety policies and procedures and contribute to a safe, healthy workplace.