Sales Associate

Carter's • Fairlawn, OH

6d • Onsite

About The Position

As a Sales Associate at Carter’s, you will be the first face of the brand for growing families. You’ll welcome customers and help them find products for their parenting journey, from baby essentials to clothing for a child’s first day of school. You’ll work in a welcoming and inclusive retail environment that values employees’ skills and talents.

Carter’s is a North American apparel retailer for babies and young children, with Carter’s, OshKosh B’gosh, SkipHop, and Little Planet brands. The company emphasizes caring, teamwork, flexibility, and growth, and offers training and development to help employees succeed. Schedules may accommodate personal activities, and the role may suit someone seeking seasonal work or a longer-term career.

Requirements

• A positive, solutions-oriented mindset.
• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed and frequently bend, stoop, reach, push, and pull.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and balance the needs of multiple customers in a busy retail environment.
• Assist with omnichannel services as needed to ensure a positive shopping experience.
• Execute and expedite point-of-sale and register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules intended to fit employees’ lives.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program, which can help employees earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development, including programs to build skills and grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed