Store - Huck's Sales Associate

Hucks•Jasper, IN

About The Position

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. The role provides courteous customer service, supports store readiness and appearance, operates sales and cash-handling procedures, stocks and maintains merchandise and equipment, and helps ensure a safe shopping and working environment. Sales Associates also promote the Huck’s Bucks Loyalty app and assist customers with signing up and using it. The listed requirements, duties, and responsibilities are not exhaustive. Management may revise the job description and require other tasks when circumstances change, including emergencies, changes in personnel or workload, or technical development.

Responsibilities

  • Greet customers promptly, including through the gasoline intercom, and provide courteous service according to Best In Class standards.
  • Maintain the store’s appearance and ensure it is open and ready for business during all hours.
  • Handle customer conflicts using the company’s MAKE IT RIGHT method.
  • Perform assigned tasks, follow applicable laws and company policies, comply with the posted work schedule unless a change is arranged with the Store Manager, and operate the shift within company guidelines.
  • Notify the Store Manager of sales, cash, or operating discrepancies and relevant personnel situations or policy violations.
  • Participate in company contests and use suggestive selling techniques.
  • Complete a shift checklist and accurately record all hours worked on the workstation.
  • Ring all sales on the register and accurately record voids, refunds, and price overrides.
  • Treat co-workers and customers with dignity and respect, and comply with the Company Responsible Retailing policy.
  • Follow cash-handling, vendor check-in, register, safe-security, cash-drawer, and shift-change procedures; protect company cash and merchandise.
  • Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment and prepare high-margin products as directed.
  • Use correct merchandise pricing as listed in the DSD or grocery book.
  • Keep floors, windows, shelving, counters, gas pumps, and the parking lot clean; follow shift checklist items and promptly report maintenance problems.
  • Check refrigeration equipment performance and temperatures at least once per shift.
  • Follow ladder and lifting procedures, use wet-floor signs, and promptly report accidents to the Store Manager and corporate office.
  • Promote the Huck’s Bucks Loyalty app, explain its benefits, help customers sign up and use discounts and redemptions, and monitor transactions for potential misuse of points or discounts.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • ESOP.
  • 401(k) with match.
  • Paid time off.
  • Paid holidays.
  • Career advancement and professional development opportunities.
  • Employee discounts for food and fuel.
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