Store - Huck's Sales Associate

Hucks•Huntingburg, IN

12d

About The Position

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. The Sales Associate provides courteous customer service, maintains store appearance and readiness, follows operational and safety policies, handles sales and cash accurately, and supports merchandising, maintenance, and the Huck’s Bucks Loyalty app. Management may revise this job description and require other tasks when circumstances change.

Responsibilities

Greet customers promptly, including through the gasoline intercom, and provide courteous service according to Best In Class standards.
Maintain store appearance and ensure the store is open and ready for business during all hours.
Resolve customer conflicts using the company’s MAKE IT RIGHT method.
Perform assigned tasks, follow the posted work schedule and company policies, comply with applicable laws, and participate in company contests and suggestive selling.
Notify the Store Manager of sales, cash, operating, or personnel discrepancies and policy violations that may affect store performance.
Complete the shift checklist and accurately record hours worked on the workstation.
Ring all sales on the register and accurately record voids, refunds, and price overrides.
Follow Responsible Retailing policies and treat coworkers and customers with dignity and respect.
Follow cash-handling, register, safe-security, vendor check-in, asset-protection, and shift-change procedures.
Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment and prepare high-margin products as directed.
Use correct merchandise pricing and suggestive selling techniques as directed by the Store Manager.
Keep floors, windows, shelving, counters, gas pumps, and the parking lot clean; follow the shift duty checklist.
Check refrigeration equipment performance and temperatures at least once per shift and promptly report maintenance problems.
Follow ladder, lifting, and wet-floor-sign procedures and promptly report accidents to the Store Manager and corporate office.
Promote the Huck’s Bucks Loyalty app, explain its benefits, help customers sign up and use discounts and redemption, and monitor transactions for possible misuse of points or discounts.