Store - Huck's Sales Associate
About The Position
The Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to help ensure the shift contributes to store profitability. Associates are expected to provide fast, friendly customer service and maintain the company’s high standards for cleanliness and store appearance. The role includes customer service, register and cash-handling tasks, merchandising, maintenance, safety, and promoting the Huck’s Bucks Loyalty app. Associates follow their posted work schedule unless a change is arranged with the Store Manager and perform other tasks as assigned. The listed duties may be revised as circumstances change.
Requirements
- Provide fast, friendly, courteous customer service.
- Follow company policies and procedures, the posted work schedule, and applicable federal, state, and local laws and ordinances.
- Comply with the Company Responsible Retailing policy.
- Follow safety, security, cash-handling, register, merchandising, and maintenance procedures.
Responsibilities
- Greet customers promptly, including through the gasoline intercom, and provide courteous service according to company standards.
- Maintain the store’s appearance and ensure it is open and ready for business during all operating hours.
- Resolve customer conflicts using the company’s MAKE IT RIGHT method.
- Follow the company’s vision and mission, applicable laws and ordinances, work schedule, and operating policies.
- Perform tasks assigned by the Store Manager; report sales, cash, operating, personnel, policy, and maintenance issues as appropriate.
- Participate in company contests and use suggestive selling techniques.
- Complete shift checklists and accurately record hours worked, sales, voids, refunds, and price overrides.
- Follow company responsible retailing and cash-handling procedures; protect company assets and help maintain a safe shopping and working environment.
- Follow vendor check-in, register, safe-security, cash-drawer, and shift-change procedures.
- Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment and prepare high-margin products as directed.
- Use correct merchandise pricing and follow the Store Manager’s direction on suggestive selling.
- Clean and maintain floors, windows, shelves, counters, gas pumps, and the parking lot; check refrigeration equipment and temperatures at least once per shift.
- Follow safety procedures for ladders, lifting, and wet-floor signs, and promptly report accidents to the Store Manager and corporate office.
- Promote the Huck’s Bucks Loyalty app, explain its benefits, help customers sign up and use it, and monitor transactions for potential misuse of points or discounts.
- Treat coworkers and customers with dignity and respect.
Benefits
- Competitive salary commensurate with experience
- Comprehensive benefits package including health, dental, vision, and life insurance
- Employee Stock Ownership Plan (ESOP)
- 401(k) with company match
- Paid time off
- Paid holidays
- Career advancement opportunities
- Professional development
- Employee discounts for food and fuel
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
