Store - Huck's Sales Associate

Hucks•Morganfield, KY

11d

About The Position

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. The role provides courteous customer service, maintains the appearance and readiness of the store, operates the register and follows accounting and cash-handling procedures, supports merchandising and maintenance, and helps ensure a safe shopping and working environment. Associates also promote the Huck’s Bucks Loyalty app and help customers use it. Duties may be revised, and other tasks may be required as circumstances change.

Responsibilities

Greet customers promptly, including through the gasoline intercom, and provide courteous service according to Best In Class standards.
Maintain the store’s appearance and ensure it is open and ready for business during all hours.
Resolve customer conflicts using the MAKE IT RIGHT method.
Perform tasks assigned by the Store Manager and follow company policies, applicable laws, posted work schedules, and the company’s Vision/Mission Statement (T.H.A.N.K.S).
Notify the Store Manager of sales, cash, or operating discrepancies and relevant personnel situations or policy violations.
Participate in company contests and use suggestive selling techniques.
Complete the shift checklist, record all hours worked in the workstation, ring all sales on the register, and accurately record voids, refunds, and price overrides.
Follow the Company Responsible Retailing policy and treat coworkers and customers with dignity and respect.
Follow cash-handling, vendor check-in, register, safe-security, and shift-change procedures; protect company cash and merchandise.
Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment and prepare high-margin products as directed.
Use correct merchandise pricing as listed in the DSD or grocery book.
Keep floors, windows, shelving, counters, gas pumps, and the parking lot clean; check refrigeration performance and temperatures at least once per shift; complete shift checklist items and report maintenance problems promptly.
Use ladders and follow lifting procedures properly, use wet-floor signs as required, and promptly report accidents to the Store Manager and corporate office.
Promote the Huck’s Bucks Loyalty app, explain its benefits, assist customers with signup and app use, and monitor transactions for potential misuse of points or discounts.