Store - Huck's Sales Associate

Martin & Bayley, Inc., DBA Huck's Market•Mount Vernon, IL

About The Position

Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. Associates provide fast, friendly customer service, maintain the store’s appearance and cleanliness, support merchandising and sales, follow cash-handling and security procedures, and comply with company policies and applicable laws. The role may be full-time or part-time. Huck’s is a 100% employee-owned company and an equal opportunity employer.

Responsibilities

  • Greet customers promptly, including through the gasoline intercom, and provide courteous service according to company standards.
  • Maintain store appearance and cleanliness, and ensure the store is open and ready for business during all operating hours.
  • Resolve customer conflicts using the company’s MAKE IT RIGHT method.
  • Perform tasks assigned by the Store Manager and follow company policies, posted work schedules, and applicable laws and ordinances.
  • Operate the shift within company guidelines and promptly inform the Store Manager of sales, cash, or operating discrepancies.
  • Participate in company contests and use suggestive-selling techniques.
  • Complete shift checklists, accurately record hours worked, ring all sales on the register, and record voids, refunds, and price overrides.
  • Inform the Store Manager of personnel situations or policy violations that adversely affect store operations; treat coworkers and customers with dignity and respect; and follow the Company Responsible Retailing policy.
  • Follow cash-handling, vendor check-in, register, change-fund, safe-security, and shift-change procedures, and protect company cash and merchandise.
  • Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment; prepare high-margin products as directed; and use correct merchandise pricing.
  • Clean and maintain floors, windows, shelving, counters, gas pumps, and the parking lot; check refrigeration equipment and temperatures at least once per shift; follow the shift duty checklist; and report maintenance problems promptly.
  • Follow safety procedures for ladder use, lifting, and wet-floor signs, and promptly report accidents to the Store Manager and corporate office.
  • Promote the Huck’s Bucks Loyalty app, explain its benefits, assist customers with signup and use, and monitor transactions for potential misuse of points or discounts.

Benefits

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health, dental, vision, and life insurance.
  • Employee Stock Ownership Plan (ESOP).
  • 401(k) with match.
  • Paid time off.
  • Paid holidays.
  • Career advancement and professional development opportunities.
  • Employee discounts for food and fuel.
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