Store - Huck's Sales Associate
About The Position
Every Huck’s Market Sales Associate is responsible for the proper and efficient operation of their shift, within company policy, to ensure that the shift contributes to the profitability of the store. Associates are expected to provide fast, friendly customer service and maintain high standards for store cleanliness and appearance. The role includes customer service, operating the register, accounting and cash-handling tasks, stocking and merchandising, store and equipment maintenance, safety practices, and promoting and assisting customers with the Huck’s Bucks Loyalty app. Associates follow posted schedules and company policies, and perform additional tasks as assigned by the Store Manager. The position is available full or part time.
Requirements
- Provide fast, friendly, courteous customer service.
- Follow company policies, operating standards, posted schedules, and applicable laws.
- Treat customers and coworkers with dignity and respect.
- Follow cash-handling, security, safety, and Responsible Retailing procedures.
Responsibilities
- Greet customers promptly, including through the gasoline intercom, and provide courteous service according to company standards.
- Maintain store appearance and cleanliness, and ensure the store is open and ready for business during all hours.
- Resolve customer conflicts using the company’s MAKE IT RIGHT method.
- Follow the posted work schedule, company guidelines, policies, and applicable federal, state, and local laws.
- Perform assigned tasks and notify the Store Manager of sales, cash, operating, personnel, or policy issues that could affect store performance.
- Participate in company contests and use suggestive selling techniques.
- Complete shift checklists, record hours worked, ring all sales, and accurately record voids, refunds, and price overrides.
- Follow the Company Responsible Retailing policy and treat coworkers and customers with dignity and respect.
- Follow cash-handling, vendor check-in, register, safe, change-fund, and shift-change security procedures; protect company cash and merchandise.
- Keep coolers, drink boxes, shelves, and displays stocked and fronted; clean and maintain equipment and prepare high-margin products as directed.
- Use correct merchandise pricing and follow direction on suggestive selling.
- Clean floors, windows, shelving, counters, gas pumps, and the parking lot; check refrigeration equipment and temperatures at least once per shift.
- Follow shift duty checklists and promptly report maintenance problems.
- Use ladders and lifting procedures properly, use wet-floor signs, and promptly report accidents to the Store Manager and corporate office.
- Promote the Huck’s Bucks Loyalty app, explain its benefits, help customers sign up and use it, and monitor transactions for potential misuse of points or discounts.
Benefits
- Competitive salary commensurate with experience.
- Health, dental, vision, and life insurance.
- Employee Stock Ownership Plan (ESOP).
- 401(k) with company match.
- Paid time off and paid holidays.
- Career advancement and professional development opportunities.
- Employee discounts for food and fuel.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
