Black Friday Associate dulles town center

Pacsun Careers•Sterling, VA

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends. The associate carries out initiatives and tasks assigned by the leadership team, contributes positively to the store team, and consistently provides an exceptional customer experience. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods.

Requirements

  • Passion for products, brands, fashion, and trends.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time management skills.
  • Proficiency in math and strong computer skills.
  • Ability to work 20–40 hours per week and a flexible schedule, including weekends, nights, and peak holiday periods.
  • Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
  • Frequently sit or stand for extended periods and climb ladders as needed.
  • Ability to maneuver around sales floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.
  • High school diploma or equivalent preferred.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Deliver an engaging, positive, and authentic customer experience.
  • Focus on full-price selling while maintaining awareness of product value and promotions.
  • Handle customer situations in accordance with company policies and procedures, attempt to resolve issues, and involve leadership in escalated situations.
  • Complete assigned tasks in a timely and efficient manner.
  • Execute visual directives and maintain company visual standards.
  • Maintain organization and cleanliness to support a safe and positive shopping and working environment.
  • Comply with company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; report violations to leadership or through the Silent Witness Hotline.
  • Share customer feedback with the leadership team to help improve the customer experience.
  • Participate in company and store contests and events, and stay current on financial goals and priorities.
  • Support the leadership team in achieving sales and operational goals.
  • Support and execute digital sales strategies, including ship-from-store and BOPIS.
  • Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
  • Contribute to a positive work environment by exhibiting core value behaviors.
  • Maintain the company’s fashion image by following Employee Appearance Guidelines.
  • Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
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