Sales Associate

Raymour & Flanigan Furniture and Mattresses•Manchester, CT
•$65,000 - $100,000

About The Position

As a Sales Consultant, you help customers find suitable furniture for their homes through consultative selling, customer engagement, and needs assessment. You create personalized buying experiences that build customer satisfaction and support sales conversion. You develop your business by building relationships with new and existing customers and contributing to prospecting, lead generation, and ongoing relationship management. You identify appropriate opportunities to upsell and cross-sell while enhancing the customer experience. Success requires building trust, delivering great service, and meeting goals in a fast-paced, team-oriented environment. The role includes paid training, career growth and advancement opportunities, and a supportive team-focused culture. The listed annual earning potential is $65,000–$100,000, with a performance-based $5,000 sign-on bonus. Candidates must be authorized to work in the United States without current or future visa sponsorship. Raymour & Flanigan describes itself as an inclusive workplace and states that employment decisions are based on merit, qualifications, experience, ability, and performance, without discrimination on protected grounds.

Requirements

  • Passion for customer service and creating a great customer experience.
  • Strong listening skills and a consultative approach.
  • Experience connecting with customers through retail, hospitality, service, sales, or another people-focused role; sales experience is not required.
  • Confidence guiding customer decisions, closing sales, navigating conversations, and overcoming objections respectfully.
  • Interest or experience in building customer relationships that drive repeat business.
  • Comfort working toward sales quotas, KPIs, or other performance metrics.
  • Flexibility to work a retail schedule, including evenings, weekends, and holidays.
  • Comfort with technology and learning new tools.
  • Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

  • Sales experience.
  • Experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Responsibilities

  • Help customers select furniture for their homes through consultative selling and thoughtful needs assessment.
  • Create personalized buying experiences that support customer satisfaction and sales conversion.
  • Build relationships with new and existing customers.
  • Contribute to client prospecting, lead generation, and ongoing relationship management.
  • Identify appropriate opportunities for upselling and cross-selling.
  • Deliver great customer service and work toward sales goals in a fast-paced, team-oriented environment.

Benefits

  • Health benefits.
  • 401(k) with company match.
  • Discretionary profit sharing.
  • PTO.
  • Paid training.
  • Career growth and advancement opportunities.
  • Supportive, team-focused culture.
  • Performance-based $5,000 sign-on bonus.
  • Listed annual earning potential of $65,000–$100,000.
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