Sales Associate, Holden MA

KnitWell Group • Holden, MA

5d • Onsite

About The Position

Talbots is seeking a part-time Sales Associate for its Holden, Massachusetts store. The role focuses on providing an exceptional customer experience, promoting products, building customer relationships, and supporting store business. The associate uses fashion and product knowledge to style customers, meet sales and service goals, and complete operational projects. The position requires availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Drive to create, build, and cultivate relationships.
• Ambition and passion for achieving individual and team goals; thrives in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency navigating a computer, iPad, and handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods.
• Ability to bend, reach, stretch, and lift, carry, or move at least 40 lbs.
• Availability for 15 to 20 hours per week, including flexible availability for evenings, weekends, and holidays based on business needs.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including Concierge, to build strong relationships.
• Serve multiple customers and handle multiple tasks or projects simultaneously.
• Stay informed about fashion trends and new arrivals, including product fit, color, and fashion details.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customer needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to improve performance.
• Achieve sales and service metrics, including clienteling/outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

• Comprehensive benefits packages accessible to full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral Incentive Program.
• Discounts on travel, shopping, concerts, and more.
• Incentive opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed