Sales Associate, Holden MA

Knitwell Group • Holden, MA

7d • $15 - $19 • Onsite

About The Position

Talbots is hiring a part-time Sales Associate to provide customer service and support store business. The role involves promoting products, building relationships with customers, and using fashion and product knowledge to help customers create outfits. Associates also support store operations and sales goals, work with multiple customers or tasks at once, and participate in coaching and learning opportunities. The position requires availability for 15 to 20 hours per week, including flexibility for evenings, weekends, and holidays.

Requirements

• Demonstrated selling competence and styling expertise, with a love of fashion.
• Ability to build and cultivate relationships.
• Ambition and passion for achieving individual and team goals; thrives in a team environment.
• Excellent verbal communication skills and a high level of integrity.
• Technological competency navigating a computer, iPad, or handheld system.
• Strong organizational skills and ability to multitask in a fast-paced, changing environment.
• Ability to work cooperatively in a diverse work environment.
• Comfort with climbing ladders, moving regularly, and standing for extended periods.
• Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
• Availability for 15 to 20 hours per week.
• Flexible availability based on business needs, including evenings, weekends, and holidays.

Responsibilities

• Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
• Assist the management team in building store business.
• Use service enhancers, including Concierge, to build strong relationships.
• Serve multiple customers at a time and handle multiple tasks or projects simultaneously.
• Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
• Use product knowledge and fashion expertise to create outfits and suggest items suited to customers’ needs.
• Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
• Achieve sales and service metrics, including clientelling and outreach, appointment setting, and Talbots Classic Awards.
• Complete assigned projects and operational work, including filling orders, replenishment, and recovery.

Benefits

• Incentive opportunities.
• Comprehensive benefits packages for full-time and eligible part-time employees.
• 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
• Referral incentive program.
• Discounts on travel, shopping, concerts, and more.
• Growth opportunities and tools to develop beyond the position.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed