Full Time - Sales Associate - Inside Lawn & Garden - Day

Lowe's Companies, Inc.•Wetumpka, AL

About The Position

The Sales Associate works as a Customer Service Associate in the Inside Lawn & Garden department, welcoming customers and helping them find products and services for home improvement needs. The role involves listening to customers, answering questions, assisting with product selection and handling, organizing and replenishing merchandise, and ensuring customer needs are met. Associates may cross-train in other store areas and perform department-specific merchandise preparation. The position may involve occasional travel to meetings, training, or neighboring stores, but does not require regular travel.

Requirements

  • At least 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
  • At least 6 months of experience using common retail technology, such as smartphones and tablets.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for the job.
  • Ability to lift at least 25 pounds unassisted, or more than 25 pounds with or without an accommodation.
  • Follow lifting guidelines, which limit single lifts to 75 pounds; team lifts are used minimally starting at 75 pounds or when needed.

Nice To Haves

  • At least 6 months of retail and/or customer service experience.
  • Bilingual skills.
  • Certification in a trade related to the department, such as hardware, kitchen, plumbing, electrical, lawn and garden, or lumber/building materials.

Responsibilities

  • Welcome customers, answer questions, and provide friendly, professional customer service.
  • Help customers locate and handle merchandise.
  • Replenish merchandise by identifying empty shelf areas and restocking supplies.
  • Process orders and deliveries accurately and on time.
  • Cross-functionally train in other store areas to support customer service.
  • Prepare merchandise based on customer needs, such as tinting and mixing paint, cutting and threading pipe, cutting and bundling wood, cutting drywall, or cutting blinds.
  • Guide customers through shopping or checkout.
  • Complete other duties as assigned.

Benefits

  • Multiple health insurance options.
  • Tuition assistance program.
  • Company-matching 401(k).
  • Optional Employee Stock Purchase Program.
  • 10% associate discount.
  • Track to the Trades program.
  • Flexible schedules.
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