Sales Associate

Carter's • Houston, TX

5d

About The Position

As a Sales Associate, you are the first face of the Carter’s brand for growing families. You welcome customers and help them find products for the milestones and everyday needs of their parenting journey. The role is based in a welcoming and inclusive environment that values employees’ skills and talents. Carter’s provides training and development programs, with opportunities to build skills and grow in the current role or beyond. Schedules may accommodate personal activities, subject to store scheduling needs. The role may require availability for days, nights, weekends, and holidays as scheduled. This job description is not all-inclusive; duties may change or be reassigned at management’s discretion.

Requirements

• Demonstrated customer service and customer engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability may include days, nights, weekends, and holidays as scheduled.

Nice To Haves

• Positive and solutions-oriented mindset.

Responsibilities

• Welcome customers with a warm greeting and assist them with product styles, features, and benefits.
• Proactively resolve customer issues and serve multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale/register transactions.
• Complete floor replenishment and shipment tasks as needed.
• Explain current promotional events and the brand loyalty program, including credit, to customers.
• Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

• Schedules designed to help balance work and personal activities.
• Mental health benefits.
• 30% discount on Carter’s brands.
• Referral bonuses.
• Advance You Program offering the opportunity to earn a GED or bachelor’s degree tuition-free or learn English as a second language.
• Professional and personal development and training programs.
• Opportunities to grow in the current role and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed