Sales Associate

Castle GMC, Cadillac, Chevrolet of McHenry•Mchenry, IL

6d•$60,000 - $150,000

About The Position

As a Sales Associate, you will build rapport with customers and guide them through vehicle purchases to support customer satisfaction. You will use communication and listening skills to help customers select suitable vehicles and negotiate payment terms that fit their lifestyle and budget. You will follow up with customers to support loyalty and referrals, and help connect them with the Service Department for vehicle needs. The role offers performance-based earning potential, training, access to industry-leading tools and technology, and opportunities for growth and career advancement. Compensation is based on performance and experience, and may vary by performance and location.

Requirements

Previous automotive sales experience.
Proven track record of strong performance.
Self-starter mentality and motivation to succeed.
Drive to become a product expert.
Excellent communication skills with customers and team members.
Professional, well-groomed personal appearance.
Ability to work flexible hours and weekends.
Valid driver's license and ability to meet insurability guidelines.

Responsibilities

Use consultative selling skills to help customers select vehicles by asking questions and listening carefully.
Build and nurture customer relationships and develop a strong client base.
Learn product offerings, optional packages, and the latest vehicle technologies; provide professional demonstrations of new and used vehicles.
Follow up with buyers to support customer satisfaction and referral business.
Overcome objections and negotiate payment terms within sales situations.
Report objectives, planned activities, reviews, and analysis to the Sales Manager.
Help transition customers to the Service Department for vehicle needs.