Sales Associate

Pet Supermarket•Spring, TX

About The Position

The Sales Associate supports the store management team in the overall operation and performance of the store, including sales, merchandising, and operations. The role focuses on enhancing the lives of pets and their people through friendly customer service, product guidance, animal care, and adherence to operational standards. Sales Associates help achieve sales goals, maintain an organized and safe shopping environment, and support efficient daily store operations while following company policies and procedures.

Requirements

  • Must be at least 18 years of age.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and holidays according to business needs.
  • Ability to perform physical duties, including repeatedly lifting up to 55 pounds during a shift.
  • Ability to stand or move around for most of the workday.
  • Strong customer-service, active-listening, and communication skills.
  • Ability to work independently at times and as part of a team.

Nice To Haves

  • Preferred retail or customer-service experience.
  • Enjoyment of working with and around animals.

Responsibilities

  • Support sales, service, and customer-experience initiatives by demonstrating the store’s selling and service models.
  • Acknowledge, welcome, and thank customers in a friendly and timely manner.
  • Help customers select products and answer questions so they can find suitable food and accessories for their pets.
  • Follow brand standards and company policies and procedures.
  • Work with the store team to meet or exceed sales targets and daily sales goals.
  • Clean pet enclosures and ensure animals have appropriate food and water.
  • Help maintain the fish system.
  • Restock merchandise on shelves and fixtures and move products from the stockroom to the sales floor.
  • Maintain a clean, neat, organized, and safe shopping environment.
  • Maintain professionalism and a positive attitude when communicating with customers and employees.
  • Complete other tasks and duties assigned by store management.

Benefits

  • Room for advancement
  • Continuous product training
  • Flexible schedule
  • Employee discounts
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