Sales Associate

Boot Barn•Williamsville, NY

7d•Onsite

About The Position

Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values through their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills, and point-of-sale proficiency. The role supports a collaborative, inclusive store community and helps deliver Boot Barn's vision of offering everyone a piece of the American spirit. This position is open year-round to address fluctuations in hiring needs. Applications are reviewed regularly, but there is no specific hiring timeline; selected candidates will be contacted as positions become available throughout the year.

Requirements

Strong communication, customer service, time management, and organizational skills.
Availability to work a variety of shifts, including nights, weekends, and holidays, to meet business needs.
Flexibility with scheduling and willingness to work extended hours when necessary.
Ability to stand, walk, and squat for more than 50% of the work shift.
Ability to lift, move, and carry up to 40 pounds.
Ability to read, count, and write to complete documentation and reports accurately.
Ability to see, hear, and speak to communicate with partners and customers; specific vision abilities include close, distance, and peripheral vision, depth perception, and focus adjustment.
Manual dexterity to finger, handle, feel, type, and reach with hands and arms.

Responsibilities

Foster a service and selling culture, exceed customer expectations, and build long-standing customer relationships.
Develop expertise in product categories and communicate product features and benefits to customers.
Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons, and customer information capture rates.
Stay informed about current merchandise promotions and advertisements.
Maintain company merchandising standards and assist with floor moves, display maintenance, merchandising, sales setup, and store housekeeping.
Assist with processing merchandise and monitoring and replenishing floor stock.
Complete sales transactions accurately and efficiently and maintain proper cash and media accountabilities at POS registers.
Partner with the store leadership team to develop skills and improve performance metrics.
Follow applicable local, federal, and state laws, as well as company policies, procedures, and practices.
Perform other duties assigned by management.
Demonstrate high-quality work, reliable attendance, and appropriate appearance.
Maintain a clean, organized store presentation aligned with brand standards and execute visual merchandising accurately and on time.
Carry out daily tasks and inventory processes efficiently, accurately, and promptly.